HVAC Community Hub | Troubleshooting & Repairs | Activity https://hvachub.co/groups/troubleshooting-repairs/ Activity feed for the group, Troubleshooting & Repairs. Fri, 10 Jul 2026 08:25:14 +1200 https://buddypress.org/?v=3.1.0 en-US 30 hourly 2 226a25392429b57c2d2a67a512e723bf Cameron posted an update in the group Troubleshooting & Repairs: Quickbooks is by far the best because it will scale […] https://hvachub.co/news-feed/p/8069/ Fri, 10 Jul 2026 00:16:00 +1200 Quickbooks is by far the best because it will scale with your business. It works well especially if you are not using any CRM right now. There are some free options too like Freshbooks and Wave if you’re not ready to commit to paying for it yet.

]]> 12 a239b219edbf3d248cb7a05b127992d6 Francesco posted an update in the group Troubleshooting & Repairs: Anyone in the Dallas/Fort Worth area looking for work? […] https://hvachub.co/news-feed/p/8068/ Fri, 10 Jul 2026 00:15:00 +1200 Anyone in the Dallas/Fort Worth area looking for work? I’m trying to find good help for HVAC repairs. Need someone with experience and knowledge of service and split systems. DM me.

]]> 9 7a61f33c1178edbc3a6b7d5cc7c5b23d Nathan posted an update in the group Troubleshooting & Repairs: Alright fellas, genuine question. At what point do you […] https://hvachub.co/news-feed/p/8027/ Wed, 08 Jul 2026 20:30:00 +1200 Alright fellas, genuine question. At what point do you stop repairing and just tell the customer it’s time to replace. I’ve got a 14 year old Goodman that’s had a new contactor, two capacitors, and now the board is gone. Customer wants to repair again.

]]> 29 b6fc3a1587f8f1a37ae1a8a5c726ec29 Owen posted an update in the group Troubleshooting & Repairs: If your customer has been "repairing" a unit that […] https://hvachub.co/news-feed/p/7991/ Mon, 06 Jul 2026 02:11:00 +1200 If your customer has been “repairing” a unit that looks like the one on the right for 6 years and you kept taking the repair calls without pushing for replacement, you failed them. We finally got the yes this week. New unit on the left. Should have happened in 2019.

]]> 24 913656d3c4506a22fcbfb417e3ff2728 Jules posted an update in the group Troubleshooting & Repairs: No filter. Ever. Apparently. https://hvachub.co/news-feed/p/7968/ Sat, 04 Jul 2026 22:35:00 +1200 No filter. Ever. Apparently.

]]> 18 bd4a30ef4be5a7d898eacbf4b5a7d171 Jules posted an update in the group Troubleshooting & Repairs: Customer says the unit just stopped working last week. https://hvachub.co/news-feed/p/7963/ Sat, 04 Jul 2026 01:48:00 +1200 Customer says the unit just stopped working last week.

]]> 10 24f0b10ef4a59ca48880602c8b52b6c3 hedenbrock joined the group Troubleshooting & Repairs https://hvachub.co/news-feed/p/7939/ Fri, 03 Jul 2026 05:12:49 +1200 0 abf8b9e431018a29fa11867580d5e7ed Tyler posted an update in the group Troubleshooting & Repairs: Anyone else getting customers who pull up ChatGPT […] https://hvachub.co/news-feed/p/7825/ Wed, 01 Jul 2026 06:13:00 +1200 Anyone else getting customers who pull up ChatGPT mid-call and start reading you the “correct” price for the repair?
Happened twice this week.

]]> 24 11911a42e4bedfe3542cee2dc9359602 Maxime posted an update in the group Troubleshooting & Repairs: ok this is a vent more than a question. just got back from […] https://hvachub.co/news-feed/p/7823/ Wed, 01 Jul 2026 04:35:00 +1200 ok this is a vent more than a question. just got back from a call where the homeowner stood over my shoulder the entire time narrating what I was doing back to me like I couldn’t hear myself working.

]]> 35 79e9fbfa269d4272cc7d982d68ad0cd0 Tristan posted an update in the group Troubleshooting & Repairs: Customer called because the system stopped blowing […] https://hvachub.co/news-feed/p/7815/ Tue, 30 Jun 2026 21:40:00 +1200 Customer called because the system stopped blowing cold. Found this when I pulled the panel off.

]]> 10 8e3e842e60c5ba22f421001abde7909e Jordan posted an update in the group Troubleshooting & Repairs: Got a customer today who watched a 4 minute YouTube […] https://hvachub.co/news-feed/p/7807/ Tue, 30 Jun 2026 16:11:00 +1200 Got a customer today who watched a 4 minute YouTube video and informed me my diagnosis was wrong.
Video guy has never seen this unit, this house, or this customer’s actual problem. But sure, let’s go with the YouTube guy.

]]> 11 c75b2cd9cac0a92c62993f8711f0bfc0 Alessandro posted an update in the group Troubleshooting & Repairs: Question on financing. We offer it through Wisetack […] https://hvachub.co/news-feed/p/7746/ Wed, 24 Jun 2026 21:01:00 +1200 Question on financing. We offer it through Wisetack and Synchrony both. Lately feels like every other call wants financing now, even on repairs under $500.Anyone else seeing this shift or is it just my market. Used to be financing was just for replacements now people want to finance a capacitor.

]]> 18 ca503fe06d57b0c04cea19ee762bf9e6 Hugo posted an update in the group Troubleshooting & Repairs: During peak summer months is a service tech averaging […] https://hvachub.co/news-feed/p/7695/ Fri, 19 Jun 2026 06:23:00 +1200 During peak summer months is a service tech averaging 40-46 hrs per week considered overworked. I have techs saying we need another hire because they’re overworked. After looking at their actual hours they’re all averaging 40-46.Is this normal or am I missing something.

]]> 22 35c76e3437a9085abc1f0b93bfdf2934 Francesco posted an update in the group Troubleshooting & Repairs: I have a chance to get into some decent […] https://hvachub.co/news-feed/p/7672/ Thu, 18 Jun 2026 05:50:00 +1200 I have a chance to get into some decent work. Constant-ish.
To get into it I have to lower my prices a good amount. Beat out two companies they’ve been using for 25 years. Other two are at $150/hr. I’m thinking $125 just to get in. I’m by myself just starting out. Wouldn’t completely hurt me.
What do you guys think

]]> 21 149ab0717c4a540497f2339aa7ac37ed Charles posted an update in the group Troubleshooting & Repairs: What's everyone paying for insurance these days. […] https://hvachub.co/news-feed/p/7630/ Wed, 17 Jun 2026 00:45:00 +1200 What’s everyone paying for insurance these days. Workers comp, general liability, commercial auto. Small company, 3 techs, 4 trucks, residential mostly.
Mine just renewed and went up 22 percent with zero claims. Starting to think I need to shop around.

]]> 34 bcb7193c25a1b5c1e40c3f8274b2b8e2 Jordan posted an update in the group Troubleshooting & Repairs: Looking to hire an installer, an advanced apprentice […] https://hvachub.co/news-feed/p/7619/ Wed, 17 Jun 2026 00:45:00 +1200 Looking to hire an installer, an advanced apprentice or mechanic who could install a basic 54k upflow with 2 ton coil and condenser by themselves. Would not do that just to ask if I asked them to. Just wanna get a basic idea of skill set. Must be able to build plenum and transitions from a 3×8 sheet of metal and S cleet and make it… Read more

]]> 18 175e22a14c3157e08a766fef2d5a638c Michael posted an update in the group Troubleshooting & Repairs: Anyone else feel like equipment prices are just never […] https://hvachub.co/news-feed/p/7524/ Fri, 29 May 2026 22:46:00 +1200 Anyone else feel like equipment prices are just never going back down. Quoted a 3 ton Carrier install today. My cost on the equipment alone was $2840. Four years ago that same unit was $1650.

]]> 23 020808b0fd4f230026c80b9919db332b Oliver posted an update in the group Troubleshooting & Repairs: Curious on what people did for marketing starting out. […] https://hvachub.co/news-feed/p/7510/ Fri, 29 May 2026 06:34:00 +1200 Curious on what people did for marketing starting out. I have been posting in Facebook groups and boosting Facebook posts. Started in March. April and beginning of May were really good months but I’ve had basically zero calls for the last two weeks since I started working for a property manager full time.Not sure if the slowdown is the… Read more

]]> 22 844556ccb3a2fdc08b2a9cb12b6caba8 Elijah posted an update in the group Troubleshooting & Repairs: What are yall charging for service calls? I have been […] https://hvachub.co/news-feed/p/7478/ Thu, 28 May 2026 17:04:00 +1200 What are yall charging for service calls? I have been told im way too high @ $125 and $60 per hour per man.

]]> 12 35607a77d01833aac799648447bdbccb Fabio posted an update in the group Troubleshooting & Repairs: How are you actually surviving the slow months […] https://hvachub.co/news-feed/p/7421/ Tue, 26 May 2026 23:40:00 +1200 How are you actually surviving the slow months financially as a small business owner.
Not the textbook answer. The real one.
January through March nearly killed me this year. I had two techs to pay, two truck payments, insurance, and the phone was basically silent for 6 weeks straight. I burned through almost everything I had saved from… Read more

]]> 15 6124ac3c10040e749e9c5dee13d74659 Dylan posted an update in the group Troubleshooting & Repairs: Something my mentor told me when I was coming up that […] https://hvachub.co/news-feed/p/7397/ Tue, 26 May 2026 11:26:00 +1200 Something my mentor told me when I was coming up that I think about a lot.
He said the customer isn’t paying for the part. They’re paying for you knowing which part it is. I was making 14/hr at the time and it changed how I thought about what I was learning. Now I own my own shop and I tell my techs the same thing.
Don’t undersell your… Read more

]]> 6 fe38d6de1135fabd8f9ad998dc76d58c Aiden posted an update in the group Troubleshooting & Repairs: so my google business profile got suspended this […] https://hvachub.co/news-feed/p/7370/ Mon, 25 May 2026 23:30:00 +1200 so my google business profile got suspended this morning with zero warning
no email. no explanation. just suspended when I went to check my reviews.
been building that profile for 3 years. 94 reviews. 4.8 stars. it’s basically how I get 60% of my calls.
called google support and sat on hold for 47 minutes and the person I got clearly had no… Read more

]]> 34 a14179ce56445992de5f829ad1a3843a Mike joined the group Troubleshooting & Repairs https://hvachub.co/news-feed/p/7368/ Mon, 25 May 2026 19:07:11 +1200 0 aa22b64a4e1e439552365955129dd4db Chi joined the group Troubleshooting & Repairs https://hvachub.co/news-feed/p/7327/ Fri, 22 May 2026 17:36:17 +1200 0 54da926cde08779a1c1f0f856445f31c Hugo posted an update in the group Troubleshooting & Repairs: I want to know who else is getting absolutely crushed […] https://hvachub.co/news-feed/p/7312/ Thu, 21 May 2026 22:44:00 +1200 I want to know who else is getting absolutely crushed by insurance this year.
General liability went up 22% at renewal. Commercial auto up 18%. Workers’ comp holding steady, which is the only good news.
I’ve been in business 7 years, and this is the first time I seriously looked at my insurance bill and had to just sit with it for a… Read more

]]> 6 96e2dd0f42a83df47028e87cbce70058 Jack posted an update in the group Troubleshooting & Repairs: Ordered a specific fan motor Monday was told it would be […] https://hvachub.co/news-feed/p/7311/ Thu, 21 May 2026 22:35:00 +1200 Ordered a specific fan motor Monday was told it would be in Wednesday. Called Wednesday. They said Thursday. Called Thursday. Now it’s Friday and they’re telling me Tuesday. Customer has been without AC for 5 days. it’s hot. They are not happy and I’m the one getting the calls. How are you guys handling parts delays without losing customers and your mind?

]]> 7 784ffaa33651f7fe412e06fd660f1512 Eric posted an update in the group Troubleshooting & Repairs: Just got my EPA 608 cert last month. Working under […] https://hvachub.co/news-feed/p/7297/ Thu, 21 May 2026 01:24:00 +1200 Just got my EPA 608 cert last month. Working under a licensed guy right now learning the trade. Couple questions for anyone willing to help. What do you wish someone told you in year 1 that would have saved you the most time or money?
Residential or commercial to start?
What tools should I actually invest in first vs what can wait? Not looking… Read more

]]> 8 bc584f964cc5ede7a5f32f6221948941 Theo posted an update in the group Troubleshooting & Repairs: People want quality HVAC work until they see what […] https://hvachub.co/news-feed/p/7293/ Wed, 20 May 2026 21:21:00 +1200 People want quality HVAC work until they see what quality HVAC work actually costs.
Then the cheapest quote in town suddenly starts looking really good.
Then they call you back 6 months later wondering why the cheap guy’s work is falling apart.
Every. Single. Time.

]]> 6 66aad62ef1b1798cbbde2650830e2959 AlexJ3 joined the group Troubleshooting & Repairs https://hvachub.co/news-feed/p/7270/ Wed, 20 May 2026 04:41:21 +1200 0 c413152c4374af0268152c263800bafc Jacob posted an update in the group Troubleshooting & Repairs: Honest post here because I see a lot of highlight reel […] https://hvachub.co/news-feed/p/7257/ Tue, 19 May 2026 21:54:00 +1200 Honest post here because I see a lot of highlight reel stuff and I want to share something real.Year 2 of being on my own. started with my truck, my tools, and $800 in savings. first year was survival mode. lost money some months. ate through savings. almost quit in October.
Year 2 has been different. not rich but I’m actually paying myself… Read more

]]> 7 1d5d64ebed733858ddbbd3d8481a0f30 Adam posted an update in the group Troubleshooting & Repairs: Customer called at 4:55pm. system not cooling. told them […] https://hvachub.co/news-feed/p/7237/ Tue, 19 May 2026 08:54:00 +1200 Customer called at 4:55pm. system not cooling. told them I could be there in the morning. they said never mind they’ll call someone else.
called back at 7:30pm to tell me the other company quoted them $1,200 to replace a capacitor and asked if I could beat it.
I said $180 parts and labor.
they said wow why is there such a big difference?
I said… Read more

]]> 7 ebb2db6a5cbf514588394d0b2a28e6be Elijah posted an update in the group Troubleshooting & Repairs: Ran into something today that honestly just frustrated […] https://hvachub.co/news-feed/p/7228/ Tue, 19 May 2026 03:30:00 +1200 Ran into something today that honestly just frustrated me. Did a full changeout for a property management company back in March. Two units. Big job. Invoice was sent same day we finished.
It’s May. Still nothing.
Every time I call I get oh yes we have it, it’s in the queue for processing. What queue? It’s been 8 weeks.
At what point do you… Read more

]]> 8 abb59dce882f5fa32122d223f40d9e70 Francesco posted an update in the group Troubleshooting & Repairs: Anybody here actually using AI heavily inside their […] https://hvachub.co/news-feed/p/7122/ Thu, 14 May 2026 02:45:00 +1200 Anybody here actually using AI heavily inside their HVAC business yet?
Not talking about basic Facebook posts and emails more actual operations stuff. Dispatching, price books, customer history, call notes, scheduling, internal systems, things like that.
Feels like some companies are starting to build crazy systems with it while most of us… Read more

]]> 17 4c3be70360daf0a633b3706076ec948a Emiliano posted an update in the group Troubleshooting & Repairs: Need to order new company shirts, hoodies, […] https://hvachub.co/news-feed/p/7112/ Wed, 13 May 2026 22:32:00 +1200 Need to order new company shirts, hoodies, equipment stickers and yard signs before things get busy again.
Last batch looked great for about a month then the shirts started shrinking, decals faded, and half the stickers started peeling off the condensers.
Who are you guys using that actually holds up in this trade?

]]> 15 e9de364fe4785dc4520ee20e7643cda9 Logan posted an update in the group Troubleshooting & Repairs: A lot of guys in this trade are great technicians […] https://hvachub.co/news-feed/p/7070/ Tue, 12 May 2026 21:43:00 +1200 A lot of guys in this trade are great technicians but terrible at pricing jobs.
Then they wonder why they stay busy all year and still don’t make money.

]]> 8 dcc0459bb8c36710bff18f176a82de40 Brandon posted an update in the group Troubleshooting & Repairs: Everybody talks about warranty like it’s free work for […] https://hvachub.co/news-feed/p/7052/ Tue, 12 May 2026 07:22:00 +1200 Everybody talks about warranty like it’s free work for HVAC companies
Meanwhile you’re driving back out, dealing with parts, labor, callbacks, phone calls, paperwork, waiting on suppliers and somehow still supposed to make money on it.

]]> 23 0533f6e1586729acaf4739c1c1d186dd Miles posted an update in the group Troubleshooting & Repairs: Anybody else feel like customers think HVAC companies […] https://hvachub.co/news-feed/p/7037/ Mon, 11 May 2026 21:48:00 +1200 Anybody else feel like customers think HVAC companies just randomly started charging more overnight 😅
Meanwhile equipment prices, parts, materials, refrigerant, trucks, insurance… everything keeps going up every year.
Feels like a lot of people see the final invoice but never see how much the actual cost of doing business has changed the last… Read more

]]> 23 28919de37ad4b07c834b62342cb2e13f Elsa joined the group Troubleshooting & Repairs https://hvachub.co/news-feed/p/7006/ Fri, 08 May 2026 18:55:07 +1200 0 6c28b0b96b9b727b5f762f11ea14601d Tyler posted an update in the group Troubleshooting & Repairs: Random question for the guys doing a lot […] https://hvachub.co/news-feed/p/6982/ Thu, 07 May 2026 06:30:00 +1200 Random question for the guys doing a lot of changeouts…
what are you usually doing with all the old equipment after jobs? scrap yard recycling places, holding onto it, something else?
Been talking with a few local companies around the Dallas area and surprised how much old equipment just sits behind shops for months.

]]> 6 5d7f13fd50f83e46c18e24612c5d416b Nicolas posted an update in the group Troubleshooting & Repairs: Had a weird situation recently with a customer after a […] https://hvachub.co/news-feed/p/6976/ Wed, 06 May 2026 21:25:00 +1200 Had a weird situation recently with a customer after a job was already wrapped up.
During the work everything was normal. Walked through everything with them, system running, no complaints while we were there.
Then once the invoice gets sent over it suddenly turns into well what about this and I noticed that.
Stuff that was never brought up… Read more

]]> 18 6801e1c1531acfeed6f9f193bc9ce2f1 Andrea posted an update in the group Troubleshooting & Repairs: You guys enjoy installs or you’d rather be out doing […] https://hvachub.co/news-feed/p/6903/ Sat, 02 May 2026 06:36:00 +1200 You guys enjoy installs or you’d rather be out doing service calls
feels like two completely different jobs sometimes.

]]> 20 59d4fe1407f7db2affefd1450e34550a Owen posted an update in the group Troubleshooting & Repairs: how many callbacks do you guys actually consider […] https://hvachub.co/news-feed/p/6886/ Fri, 01 May 2026 20:37:00 +1200 how many callbacks do you guys actually consider normal before you start second guessing the original job?
i’m not talking about random stuff breaking later that happens. i mean when you get called back and it’s the same system, same complaint, or at least feels related.
one callback here and there, whatever. but when it turns into 2 or 3 on… Read more

]]> 21 33ba043d1c9a1bdd3b19afc7cd74df30 James posted an update in the group Troubleshooting & Repairs: Been around HVAC for a while now, started back in the […] https://hvachub.co/news-feed/p/6816/ Wed, 29 Apr 2026 23:30:00 +1200 Been around HVAC for a while now, started back in the early 2000s. Most of my time’s been in service and chasing weird issues on both residential and commercial.
These days I’m doing more on my own, trying to build something out of it instead of just running calls all day.
Figured I’d hop in here, see what everyone’s dealing with, and maybe… Read more

]]> 7 f30e0cc24bdf34f50fb67306547c88b5 Dylan posted an update in the group Troubleshooting & Repairs: staying with family out here and ran into a small […] https://hvachub.co/news-feed/p/6800/ Wed, 29 Apr 2026 03:01:00 +1200 staying with family out here and ran into a small ac issue… looks like a pinhole somewhere. i’ve got some tools on me but not enough to fix it properly.

before i go buy stuff for a one-time job, figured i’d ask anyone nearby that could help me out? just trying to get it sorted before i head out.

]]> 18 850da137d7ae1a2f4879e2a2e380d867 Miles posted an update in the group Troubleshooting & Repairs: Curious what you guys are spending on your websites […] https://hvachub.co/news-feed/p/6795/ Wed, 29 Apr 2026 01:23:00 +1200 Curious what you guys are spending on your websites these days.
Feels like it can go from cheap to expensive real fast.

]]> 12 f4125f7da9ae6f3f717c5eec39bead3b aathivithyah joined the group Troubleshooting & Repairs https://hvachub.co/news-feed/p/6771/ Tue, 28 Apr 2026 06:43:17 +1200 0 6d698231652fcc8d4832a7fc4a5dc4b3 Harry posted an update in the group Troubleshooting & Repairs: Got a couple small commercial accounts that are good for […] https://hvachub.co/news-feed/p/6753/ Sat, 25 Apr 2026 21:09:00 +1200 Got a couple small commercial accounts that are good for the money, but every invoice turns into a wait.
Not chasing bad debt, they eventually pay… just always late.
Do you guys just deal with it or put something in place?

]]> 15 74b38c9511d8f0449461d23e74a9e28c Samuel posted an update in the group Troubleshooting & Repairs: Ever had a customer try to fix it themselves before […] https://hvachub.co/news-feed/p/6733/ Thu, 23 Apr 2026 02:19:00 +1200 Ever had a customer try to fix it themselves before calling you… and make it worse?

]]> 10 6c2b82048bef102bb06079d1540a5686 Maxime posted an update in the group Troubleshooting & Repairs: So yesterday around 11pm I get a call, customer says the […] https://hvachub.co/news-feed/p/6727/ Wed, 22 Apr 2026 23:19:00 +1200 So yesterday around 11pm I get a call, customer says the AC isn’t cooling at all, so I send my team out. They find the issue, fix it, run the system for a bit and everything looks fine, so we close it for the night. Today I get a call again from the same customer, already knew what it was gonna be…it’s doing the same thing again.Send the… Read more

]]> 11 90e0e99f5f64f086da985e751bf9c5be ATHENA AI joined the group Troubleshooting & Repairs https://hvachub.co/news-feed/p/6711/ Sun, 19 Apr 2026 15:08:29 +1200 0