HVAC Community Hub | Aiden | Activity

Aiden posted a new activity comment

Tue, 22 Sep 2026 06:16:32 +1200

I asked last year and got $1.50 more an hour which was honestly insulting based on what I generate for the company but I didn’t push it further, probably should have.

In reply to - Aiden posted an update in the group HVAC Installation Best Practices Been going back and forth on this for about 6 months now and I can’t sleep tonight so figured I’d just ask. I’m 31, been working for the […]

Aiden posted a new activity comment

Sun, 20 Sep 2026 18:05:29 +1200

Honestly haven’t looked into that yet.

Aiden posted a new activity comment

Sun, 20 Sep 2026 00:34:07 +1200

About 14k in savings right now which I know isn’t a lot.

Aiden posted an update in the group HVAC Installation Best Practices: Been going back and forth on this for about 6 months now […]

Fri, 18 Sep 2026 18:39:00 +1200

Been going back and forth on this for about 6 months now and I can’t sleep tonight so figured I’d just ask. I’m 31, been working for the same company since I was 22. Started as a helper, worked my way up to lead service tech, I run their biggest accounts and handle most of their commercial work. Owner is a good guy and he’s treated me well but… Read more

Aiden posted a new activity comment

Sun, 13 Sep 2026 02:26:02 +1200

Charge the trip fee. You explained it on the phone, you’re driving out there to say the same thing in person, that’s her choice but it’s your time.

In reply to - Andrea posted an update in the group Troubleshooting & Repairs Just got off the phone with a customer who wants me to come back and “fix” a system I installed 3 weeks ago. Her complaint? The vents make a […]

Aiden posted a new activity comment

Fri, 04 Sep 2026 03:54:17 +1200

Builders saving money on ductwork and then homeowners spending 5x that amount 10 years later to fix it properly, the circle of residential construction.

In reply to - Aiden posted an update in the group HVAC Installation Best Practices Customer has been complaining about dust in the house no matter how often she changes the filter and said it smells musty when the heat […]

Aiden posted an update in the group HVAC Installation Best Practices: Customer has been complaining about dust in the house […]

Wed, 02 Sep 2026 07:21:00 +1200

Customer has been complaining about dust in the house no matter how often she changes the filter and said it smells musty when the heat kicks on. Pulled the return grille off the floor to check the duct and there is no duct. Builder just framed the wall and used the cavity as the return. No liner, no sheet metal, nothing. Raw fiberglass… Read more

Aiden posted a new activity comment

Sat, 15 Aug 2026 20:39:03 +1200

Someone start a GoFundMe for this condenser. It didn’t deserve this.

In reply to - Noah posted an update in the group Troubleshooting & Repairs Somebody tell me I’m dreaming. No cool call. Walked around the house and this woman painted her entire condenser with spray paint to match the […]

Aiden posted a new activity comment

Tue, 11 Aug 2026 07:05:41 +1200

Mud daubers love disconnect boxes more than we do.

In reply to - Leonard posted an update in the group HVAC Installation Best Practices Showed up for a routine maintenance call. Went to pull the disconnect and this is what greeted me. Mud daubers have been running […]

Aiden posted a new activity comment

Sat, 08 Aug 2026 16:21:28 +1200

Customer said they just stopped returning calls. No explanation. Happens more than people think.

In reply to - Aiden posted an update in the group Troubleshooting & Repairs First visit to a new commercial customer today. They said the previous company just stopped showing up about 6 months ago and nobody has been in […]

Aiden posted an update in the group Troubleshooting & Repairs: First visit to a new commercial customer today. They […]

Fri, 07 Aug 2026 01:14:00 +1200

First visit to a new commercial customer today. They said the previous company just stopped showing up about 6 months ago and nobody has been in this mechanical room since. Honestly for 6 months of neglect it doesn’t look terrible but there’s definitely some work to do in here. Going to put together a full assessment and maintenance proposal… Read more

Aiden posted a new activity comment

Wed, 22 Jul 2026 20:37:23 +1200

Hearing. Nobody talks about the hearing. I’ve had tinnitus for six years.

In reply to - Harry posted an update in the group HVAC Installation Best Practices Turning 44 next month. Knees are shot, right shoulder clicks every time I reach over my head. Been doing this since I was 19. What are you […]

Aiden posted a new activity comment

Wed, 15 Jul 2026 00:25:31 +1200

Run.

In reply to - Fabio posted an update in the group Troubleshooting & Repairs Thinking about taking on a business partner to help with the office side while I stay in the field. Someone reached out wanting to handle […]

Aiden posted a new activity comment

Fri, 10 Jul 2026 02:41:08 +1200

Dm sent.

In reply to - Francesco posted an update in the group Troubleshooting & Repairs Anyone in the Dallas/Fort Worth area looking for work? I’m trying to find good help for HVAC repairs. Need someone with experience and knowledge […]

Aiden posted a new activity comment

Mon, 06 Jul 2026 07:11:00 +1200

The customer who “keeps repairing” is also the customer who keeps calling you,make of that what you will.

In reply to - Owen posted an update in the group Troubleshooting & Repairs If your customer has been “repairing” a unit that looks like the one on the right for 6 years and you kept taking the repair calls without pushing […]

Aiden posted a new activity comment

Thu, 02 Jul 2026 10:00:04 +1200

This is probably where I end up after today.

In reply to - Juan posted an update in the group HVAC Installation Best Practices Anybody else’s supplier just randomly stop carrying a part you’ve ordered for years with zero warning? Needed a specific contactor today, […]

Aiden posted a new activity comment

Tue, 30 Jun 2026 23:07:27 +1200

I felt that in my soul.

In reply to - Tristan posted an update in the group Troubleshooting & Repairs Customer called because the system stopped blowing cold. Found this when I pulled the panel off.

Aiden posted a new activity comment

Tue, 30 Jun 2026 17:36:22 +1200

The confidence of someone who watched one video vs someone who’s done this 4000 times.

In reply to - Jordan posted an update in the group Troubleshooting & Repairs Got a customer today who watched a 4 minute YouTube video and informed me my diagnosis was wrong. Video guy has never seen this unit, this house, […]

Aiden posted a new activity comment

Thu, 25 Jun 2026 02:26:37 +1200

Eat it under $300. Pass it above that. Cost of doing business at small dollar amounts.

In reply to - Alessandro posted an update in the group Troubleshooting & Repairs Question on financing. We offer it through Wisetack and Synchrony both. Lately feels like every other call wants financing now, even on […]

Aiden posted a new activity comment

Wed, 24 Jun 2026 23:28:45 +1200

We started offering it on anything over $150 just because of this exact shift. People would rather pay $40 a month than $400 today even if the math is worse for them long term.

Aiden posted a new activity comment

Sat, 20 Jun 2026 20:35:08 +1200

I’m out here doing 90hrs a week every summer for the past 10 years and surprised everyone else isn’t. It’s your time to eat. Go get it.

In reply to - Hugo posted an update in the group Troubleshooting & Repairs During peak summer months is a service tech averaging 40-46 hrs per week considered overworked. I have techs saying we need another hire because […]

Aiden posted a new activity comment

Sat, 20 Jun 2026 03:02:06 +1200

😂 been a long week.

In reply to - Charles posted an update in the group Troubleshooting & Repairs What’s everyone paying for insurance these days. Workers comp, general liability, commercial auto. Small company, 3 techs, 4 trucks, […]

Aiden posted a new activity comment

Sat, 20 Jun 2026 02:27:16 +1200

Revenue. That’s my target minimum net.

Aiden posted a new activity comment

Fri, 19 Jun 2026 21:16:14 +1200

27%

Aiden posted a new activity comment

Wed, 17 Jun 2026 04:11:08 +1200

And then owners wonder why installs look the way they look.

In reply to - Jordan posted an update in the group Troubleshooting & Repairs Looking to hire an installer, an advanced apprentice or mechanic who could install a basic 54k upflow with 2 ton coil and condenser by […]

Aiden posted a new activity comment

Wed, 17 Jun 2026 02:44:15 +1200

The sheet metal fabrication requirement is where you lose 90 percent of applicants immediately. Nobody coming up through the trade learns that anymore.

Aiden posted a new activity comment

Sun, 31 May 2026 22:01:24 +1200

Find someone local if you can. A mentor in the same market who knows your suppliers, your competition, your customer base is worth ten times more than generic business advice from someone in a different state.

In reply to - Nathan posted an update in the group HVAC Installation Best Practices Looking for guidance and possibly a mentor.4 years ago I walked out of my job and started my own thing on a hope, a prayer, and betting […]

Aiden posted a new activity comment

Thu, 28 May 2026 23:10:21 +1200

This is the kind of thing that separates contractors who actually care from the ones just running a ticket. Good on you for sitting with her.

In reply to - Matteo posted an update in the group HVAC Installation Best Practices Had a moment yesterday that’s been sitting with me.Called out to a longtime customer. Widow in her late 70s, been using us for 11 years. […]

Aiden posted a new activity comment

Thu, 28 May 2026 00:53:11 +1200

Good to know there’s an appeal option. I didn’t realize that.

In reply to - Aiden posted an update in the group Troubleshooting & Repairs so my google business profile got suspended this morning with zero warning no email. no explanation. just suspended when I went to check […]

Aiden posted a new activity comment

Thu, 28 May 2026 00:02:32 +1200

Good to know. Thinking about running some ads this week just to stay visible.

Aiden posted a new activity comment

Tue, 26 May 2026 19:00:25 +1200

Wait seriously?? A BBB complaint against google actually worked?

Aiden posted a new activity comment

Tue, 26 May 2026 10:00:37 +1200

Business and my name is just my actual business name nothing weird. So probably the reporting thing.

Aiden posted a new activity comment

Tue, 26 May 2026 09:57:30 +1200

Yeah I hear that and you’re right but that doesn’t help me today 😂

Aiden posted a new activity comment

Tue, 26 May 2026 07:49:47 +1200

Gotta stay small and lean right now. Industry is getting ripped apart by private equity companies pushing volume over quality and every tech leaving to start their own thing because employers treated them badly. Competition is stiff but there’s still great money if you’re smart about it. Stay specialized and stop trying to be everything to everyone.

In reply to - Elijah posted an update in the group HVAC Installation Best Practices I’ve been in this industry for 11 years and I want to ask something that nobody really talks about honestly. Is HVAC still actually worth it […]

Aiden posted a new activity comment

Tue, 26 May 2026 05:25:06 +1200

Oversaturated markets weed themselves out. The guys undercutting you right now will be gone in 2 years. They always are. Price yourself correctly, do good work, and let time do the rest.

Aiden posted an update in the group Troubleshooting & Repairs: so my google business profile got suspended this […]

Mon, 25 May 2026 23:30:00 +1200

so my google business profile got suspended this morning with zero warning
no email. no explanation. just suspended when I went to check my reviews.
been building that profile for 3 years. 94 reviews. 4.8 stars. it’s basically how I get 60% of my calls.
called google support and sat on hold for 47 minutes and the person I got clearly had no… Read more

Aiden posted a new activity comment

Fri, 22 May 2026 01:02:37 +1200

Stock the most common motors in your van or shop. saved me multiple times this summer.

In reply to - Jack posted an update in the group Troubleshooting & Repairs Ordered a specific fan motor Monday was told it would be in Wednesday. Called Wednesday. They said Thursday. Called Thursday. Now it’s Friday […]

Aiden posted a new activity comment

Wed, 20 May 2026 06:19:53 +1200

We go up to $35 based on experience. The guy who left was making $31 after 3 days of proving himself.

In reply to - Hunter posted an update in the group HVAC Installation Best Practices I need to vent for a second placed an indeed ad for an experienced tech. $28-35/hr depending on experience plus benefits. had 47 […]

Aiden posted a new activity comment

Tue, 19 May 2026 19:40:41 +1200

We switched financing providers mainly because the approval rates dropped hard over the last year.

In reply to - Connor posted an update in the group HVAC Installation Best Practices Been looking at changing financing companies after one of our dealer fees jumped from 1.9% to almost 4%. Not a huge deal on smaller tickets […]

Aiden posted a new activity comment

Tue, 19 May 2026 05:31:39 +1200

we stopped doing property management completely. good volume but the payment games aren’t worth the cash flow problems. you’re basically their bank.

In reply to - Elijah posted an update in the group Troubleshooting & Repairs Ran into something today that honestly just frustrated me. Did a full changeout for a property management company back in March. Two units. Big […]

Aiden posted a new activity comment

Sat, 16 May 2026 18:17:18 +1200

They only show the final fix.

In reply to - Matthew posted an update in the group HVAC Installation Best Practices Homeowners are way more educated now but also way more confident in completely wrong information 😅 Feels like every other call lately […]

Aiden posted a new activity comment

Fri, 15 May 2026 06:23:20 +1200

Nothing better than explaining to a customer why a covered repair still costs money.

In reply to - Brandon posted an update in the group Troubleshooting & Repairs Everybody talks about warranty like it’s free work for HVAC companies Meanwhile you’re driving back out, dealing with parts, labor, callbacks, […]

Aiden posted a new activity comment

Tue, 05 May 2026 00:24:09 +1200

Weight matters more than people think.

In reply to - Jacob posted an update in the group HVAC Installation Best Practices Just getting into HVAC and already realizing I’ll probably go through a few tool bags 😅 trying to figure out if it’s better to start cheap […]

Aiden posted a new activity comment

Sun, 03 May 2026 02:01:42 +1200

You can’t fake service. Either you understand pressures temps, airflow or you’re guessing.

In reply to - Andrea posted an update in the group Troubleshooting & Repairs You guys enjoy installs or you’d rather be out doing service calls feels like two completely different jobs sometimes.

Aiden posted a new activity comment

Sat, 02 May 2026 23:11:00 +1200

I’ve caught my own mistakes on second visits more than once.

In reply to - Owen posted an update in the group Troubleshooting & Repairs how many callbacks do you guys actually consider normal before you start second guessing the original job? i’m not talking about random stuff breaking […]

Aiden posted a new activity comment

Sat, 02 May 2026 08:26:21 +1200

Installs all day. You control everything from start to finish. Service you’re dealing with someone else’s work half the time and that’s where it gets messy.

Aiden posted a new activity comment

Sat, 02 May 2026 06:38:07 +1200

Service can be quick money or you’re stuck chasing an intermittent issue for hours.

Aiden posted a new activity comment

Fri, 01 May 2026 21:35:27 +1200

This is why I always ask what they have the stat set at before even going out.

In reply to - William posted an update in the group HVAC Installation Best Practices walked into a house today and thermostat was set to 60 place already freezing. customer goes it’s not cooling right stood there for a second […]

Aiden posted a new activity comment

Fri, 17 Apr 2026 20:42:10 +1200

Could be your positioning too how you present yourself matters more than people think.

In reply to - Grayson posted an update in the group Troubleshooting & Repairs Quoted a job customer said they’ll think about it… then you see the same job done a week later by someone else. No feedback, no call back, […]

Aiden posted a new activity comment

Mon, 13 Apr 2026 19:08:08 +1200

Still figuring this out myself.

In reply to - Jack posted an update in the group HVAC Installation Best Practices Been reviewing our business insurance lately and realizing I probably don’t understand half of what we’re actually covered for. Feels like […]