HVAC Community Hub | Charles | Activity https://hvachub.co/members/charles_hill_01/activity/ Activity feed for Charles. Wed, 29 Apr 2026 12:59:07 +1200 https://buddypress.org/?v=2.18.0 en-US 30 hourly 2 f5f357752a378ead913173f68ea4e6c6 Charles posted a new activity comment https://hvachub.co/news-feed/p/6773/#acomment-6786 Tue, 28 Apr 2026 22:12:31 +1200 i use it for writing up quotes quicker just clean it up after.

In reply to - Juan posted an update in the group HVAC Installation Best Practices Anyone here using AI for day to day office work? ]]> 16f8067d0ce597ed3f7ab10883987971 Charles posted a new activity comment https://hvachub.co/news-feed/p/6753/#acomment-6757 Sun, 26 Apr 2026 19:35:56 +1200 I’ve got a few like that… always 30-60 days behind but they keep paying.

In reply to - Harry posted an update in the group Troubleshooting & Repairs Got a couple small commercial accounts that are good for the money, but every invoice turns into a wait. Not chasing bad debt, they eventually pay… […] ]]> 03ecc75d0cc4e7e7f04c7de1953c77b7 Charles posted a new activity comment https://hvachub.co/news-feed/p/6727/#acomment-6752 Thu, 23 Apr 2026 22:09:35 +1200 Every time.

In reply to - Maxime posted an update in the group Troubleshooting & Repairs So yesterday around 11pm I get a call, customer says the AC isn’t cooling at all, so I send my team out. They find the issue, fix it, run the system […] ]]> e7270951684c9f001cc89970d5a96910 Charles posted a new activity comment https://hvachub.co/news-feed/p/6353/#acomment-6379 Thu, 19 Mar 2026 10:50:32 +1300 Had almost identical numbers on a Carrier last spring. Turned out the liquid line drier was completely saturated from sitting all winter. Subcooling was high, head pressure climbing, TXV getting blamed for everything. Swapped the drier and it came right back into spec within 20 minutes

In reply to - Lucas posted an update in the group Troubleshooting & Repairs Carrier 24ACC636, R410A, 3-ton. First startup of the season. Suction 115 PSI Discharge 445 PSI. Superheat 8°F. Subcooling 18°F. Ambient 74°F. Charge […] ]]> 2e2bf7f4ebc2e46e2fbbecb1ad4e5594 Charles posted a new activity comment https://hvachub.co/news-feed/p/5807/#acomment-5817 Tue, 10 Feb 2026 07:29:15 +1300 Cold calling sucks but it works. I spent mornings walking strip malls and it paid off months later.

In reply to - Ethan posted an update in the group Troubleshooting & Repairs Trying to push more commercial work and still figuring out where the real leads come from. We do HVAC, refrigeration, kitchen equipment service […] ]]> 4f7fdd602da7985ebdfd388ea0e7e20b Charles posted a new activity comment https://hvachub.co/news-feed/p/5598/#acomment-5606 Thu, 05 Feb 2026 02:29:44 +1300 Hard to compare numbers without knowing area, code requirements, and what you’re actually installing.

In reply to - Ethan posted an update in the group Troubleshooting & Repairs Trying to tighten up how I’m pricing new residential builds. I’ll go deep into plans, take my time, and still end up missing jobs or finding out […] ]]> 45b59dc648f64460602a40e94e6c2291 Charles posted a new activity comment https://hvachub.co/news-feed/p/5558/#acomment-5585 Wed, 04 Feb 2026 12:24:43 +1300 If it’s draining today, customer usually doesn’t want to touch it. Hard sell unless it’s already backing up.

In reply to - Liam posted an update in the group HVAC Installation Best Practices This drain setup is a future service call waiting to happen. Condensate issues shut more systems down than bad boards lately. ]]> 121bb61ece26b280794ce44027c2c5c0 Charles posted a new activity comment https://hvachub.co/news-feed/p/5368/#acomment-5410 Fri, 30 Jan 2026 11:10:43 +1300 Most people post an intro first, you went straight to the hard stuff.

In reply to - Aiden posted an update in the group Troubleshooting & Repairs First post here, so thought I should finally introduce myself 😄 ]]> 750184383b8d1c8e593e6373fce272c5 Charles posted a new activity comment https://hvachub.co/news-feed/p/5264/#acomment-5299 Thu, 29 Jan 2026 10:31:43 +1300 Bundling GL, umbrella, and workers comp saved us money, but only after shopping around.

In reply to - Adam posted an update in the group Troubleshooting & Repairs Hey everyone 👋 ]]> acfc3ad2a6efdbc4e23dca3202bb1809 Charles posted a new activity comment https://hvachub.co/news-feed/p/4960/#acomment-4985 Thu, 22 Jan 2026 10:55:15 +1300 Or just trying to survive the day.

In reply to - Charles posted an update in the group HVAC Installation Best Practices Someone before us clearly had a long day here. Arrows, notes, airflow directions written straight on the duct. You can tell they were […] ]]> 1df9c5361504037bfce532bb3a47a0e8 Charles posted a new activity comment https://hvachub.co/news-feed/p/4960/#acomment-4980 Thu, 22 Jan 2026 09:20:55 +1300 That’s usually how it starts.

In reply to - Charles posted an update in the group HVAC Installation Best Practices Someone before us clearly had a long day here. Arrows, notes, airflow directions written straight on the duct. You can tell they were […] ]]> 8badd03b1902c8a310c00b2a3e865d50 Charles posted a new activity comment https://hvachub.co/news-feed/p/4960/#acomment-4976 Thu, 22 Jan 2026 07:23:03 +1300 Fair. But it tells you what they thought was wrong.

In reply to - Charles posted an update in the group HVAC Installation Best Practices Someone before us clearly had a long day here. Arrows, notes, airflow directions written straight on the duct. You can tell they were […] ]]> bf85178436a3a16d1e6c0c0983eaa1bf Charles posted a new activity comment https://hvachub.co/news-feed/p/4960/#acomment-4967 Thu, 22 Jan 2026 03:20:47 +1300 True. Better than walking in blind.

In reply to - Charles posted an update in the group HVAC Installation Best Practices Someone before us clearly had a long day here. Arrows, notes, airflow directions written straight on the duct. You can tell they were […] ]]> 8c40fecab28d2ee73969560849d33104 Charles posted a new activity comment https://hvachub.co/news-feed/p/4960/#acomment-4962 Wed, 21 Jan 2026 23:38:33 +1300 Yeah, nobody writes on metal on their first visit.

In reply to - Charles posted an update in the group HVAC Installation Best Practices Someone before us clearly had a long day here. Arrows, notes, airflow directions written straight on the duct. You can tell they were […] ]]> c22c88def82ebdb5da92f78dd82b196c Charles posted an update in the group HVAC Installation Best Practices: Someone before us clearly had a long day here. […] https://hvachub.co/news-feed/p/4960/ Wed, 21 Jan 2026 21:50:42 +1300 Someone before us clearly had a long day here. Arrows, notes, airflow directions written straight on the duct. You can tell they were trying to make sense of something that wasn’t adding up at the time. System works now, but once you see stuff like this, you already know this job has history.

]]> 13 a3f7b715145423eb6b0748fddc627b05 Charles posted a new activity comment https://hvachub.co/news-feed/p/4818/#acomment-4833 Mon, 19 Jan 2026 06:55:38 +1300 I’d also verify thermostat cycles. Rapid calls can make a system look unstable even when it’s not.

In reply to - Wyatt posted an update in the group HVAC Installation Best Practices Had one of the guys out on this unit today. System was running, but amps weren’t steady and pressures didn’t really match what the load […] ]]> 8d83c90ad36b130a310946f33a623ddd Charles posted a new activity comment https://hvachub.co/news-feed/p/4531/#acomment-4538 Tue, 13 Jan 2026 03:21:29 +1300 Rule #1: if someone says “it should be quick,” it won’t be.

In reply to - Zachary posted an update in the group HVAC Contractors & Subcontractors Starting out in HVAC and realizing how much there is to learn – any advice from the field? ]]> 86ae90298001cc4b2ced3b5c2300478c Charles posted a new activity comment https://hvachub.co/news-feed/p/4268/#acomment-4274 Sat, 03 Jan 2026 18:44:45 +1300 People underestimate how sensitive lift systems are. One loose gasket, one bad check, or even a pipe that’s been disturbed a few times and you’re done. Pump gets blamed but it’s usually upstream.

In reply to - Lucas posted an update in the group Troubleshooting & Repairs Pump keeps losing prime after shutdown. ]]> 96ec45f0dbd47e2dc8f5d39fb3d33b38 Charles posted a new activity comment https://hvachub.co/news-feed/p/4233/#acomment-4242 Fri, 02 Jan 2026 17:58:37 +1300 Appreciate posts like this. Not everything has to be a disaster to be worth noting.

In reply to - Emiliano posted an update in the group HVAC Contractors & Subcontractors This unit’s been running longer than it should without anyone actually checking it. Numbers were fine. But the panel told a different […] ]]> e629289183410ddeaaccedd63e109b7b Charles posted a new activity comment https://hvachub.co/news-feed/p/4146/#acomment-4156 Tue, 30 Dec 2025 14:27:44 +1300 Fair point. Automation just made the gap harder to notice.

In reply to - Charles posted an update in the group HVAC Email Pipeline Builder |Nurture Leads. Follow Up. Close More Deals Thought I had our email pipeline done until I watched a customer reply to the wrong emai.. and […] ]]> b3311bb27aab247306b41aeb62b2809a Charles posted a new activity comment https://hvachub.co/news-feed/p/4146/#acomment-4154 Tue, 30 Dec 2025 14:27:43 +1300 That’s brutal. Easy to miss until deals start going cold.

In reply to - Charles posted an update in the group HVAC Email Pipeline Builder |Nurture Leads. Follow Up. Close More Deals Thought I had our email pipeline done until I watched a customer reply to the wrong emai.. and […] ]]> 8e03d52a3310a6b1a1e686a3d34b4188 Charles posted a new activity comment https://hvachub.co/news-feed/p/4146/#acomment-4152 Tue, 30 Dec 2025 14:27:42 +1300 I assumed everything funneled back automatically.

In reply to - Charles posted an update in the group HVAC Email Pipeline Builder |Nurture Leads. Follow Up. Close More Deals Thought I had our email pipeline done until I watched a customer reply to the wrong emai.. and […] ]]> acea44e9c2496f80123a1c6d35309d92 Charles posted a new activity comment https://hvachub.co/news-feed/p/4146/#acomment-4150 Tue, 30 Dec 2025 14:27:41 +1300 Outbound only, unless everything’s threaded perfectly – which clearly isn’t happening.

In reply to - Charles posted an update in the group HVAC Email Pipeline Builder |Nurture Leads. Follow Up. Close More Deals Thought I had our email pipeline done until I watched a customer reply to the wrong emai.. and […] ]]> 0212738f76b50993dce08a8241e18367 Charles posted a new activity comment https://hvachub.co/news-feed/p/4146/#acomment-4148 Tue, 30 Dec 2025 14:27:40 +1300 That makes sense, especially the part about replies landing outside the CRM thread. We’ve focused so much on sending logic that we never really validated where responses are actually ending up.
I’d like to walk through the setup end-to-end and see where the gaps are – I’ll reach out so we can review it properly.

In reply to - Charles posted an update in the group HVAC Email Pipeline Builder |Nurture Leads. Follow Up. Close More Deals Thought I had our email pipeline done until I watched a customer reply to the wrong emai.. and […] ]]> ef3025f429f0388972b2b055d980f604 Charles posted an update in the group HVAC Email Pipeline Builder |Nurture Leads. Follow Up. Close More Deals: Thought I had our email pipeline done until I watched […] https://hvachub.co/news-feed/p/4146/ Tue, 30 Dec 2025 14:27:40 +1300 Thought I had our email pipeline done until I watched a customer reply to the wrong emai.. and nobody saw it for two days.
Estimate was sitting there, customer waiting, and the system thought everything was fine.
Made me realize a pipeline can be automated and still break quietly.

]]> 10 4c9d65ed6dd5a2926bf9127348d8afa0 Charles posted a new activity comment https://hvachub.co/news-feed/p/3546/#acomment-3554 Wed, 10 Dec 2025 19:36:45 +1300 exactly why I want to fix it ASAP.

In reply to - Charles posted an update in the group HVAC Email Pipeline Builder |Nurture Leads. Follow Up. Close More Deals Noticing our automation keeps emailing the wrong person on multi-property accounts. One job comes […] ]]> 1dbcbc1bd5c33f533f5cfd3d29fbe452 Charles posted a new activity comment https://hvachub.co/news-feed/p/3546/#acomment-3552 Wed, 10 Dec 2025 19:36:44 +1300 And then I’m the one apologizing.

In reply to - Charles posted an update in the group HVAC Email Pipeline Builder |Nurture Leads. Follow Up. Close More Deals Noticing our automation keeps emailing the wrong person on multi-property accounts. One job comes […] ]]> 4e27d7c3bb33d01e18f2556ca91540d2 Charles posted a new activity comment https://hvachub.co/news-feed/p/3546/#acomment-3550 Wed, 10 Dec 2025 19:36:43 +1300 good call – I don’t think ours is mapped cleanly at all.

In reply to - Charles posted an update in the group HVAC Email Pipeline Builder |Nurture Leads. Follow Up. Close More Deals Noticing our automation keeps emailing the wrong person on multi-property accounts. One job comes […] ]]> 7212350074c97384fb3c10eb035f34f7 Charles posted a new activity comment https://hvachub.co/news-feed/p/3546/#acomment-3548 Wed, 10 Dec 2025 19:36:41 +1300 yeah that’s exactly what it feels like here too… wrong default getting picked up.

In reply to - Charles posted an update in the group HVAC Email Pipeline Builder |Nurture Leads. Follow Up. Close More Deals Noticing our automation keeps emailing the wrong person on multi-property accounts. One job comes […] ]]> d167843aa40f4134213731147c78db6d Charles posted an update in the group HVAC Email Pipeline Builder |Nurture Leads. Follow Up. Close More Deals: Noticing our automation keeps emailing the wrong person […] https://hvachub.co/news-feed/p/3546/ Wed, 10 Dec 2025 19:36:41 +1300 Noticing our automation keeps emailing the wrong person on multi-property accounts.
One job comes in and somehow the follow-ups get sent to a completely different location’s contact.
Super easy way to upset a property manager – anyone fix this before?

]]> 8 82d9e0dcaaba67bbee20b40a902b696c Charles posted a new activity comment https://hvachub.co/news-feed/p/3493/#acomment-3496 Tue, 09 Dec 2025 19:13:22 +1300 Shoot temps across the whole coil face. You’ll see the imbalance instantly.

In reply to - Jacob posted an update in the group Troubleshooting & Repairs Bottom half of this DX coil keeps turning into a popsicle while the top stays bone dry. Airflow’s fine, charge looks fine, nothing obvious – but the […] ]]> 50542b4a73929394477aec8f3736f5c0 Charles posted a new activity comment https://hvachub.co/news-feed/p/3460/#acomment-3469 Wed, 03 Dec 2025 19:51:49 +1300 hinges wear out too. even new dampers don’t close straight sometimes.

In reply to - Miles posted an update in the group HVAC Tools & Equipment Little reminder for anyone working with economizers- even when the damper looks fully closed, tiny blade gaps can still drag in outside air. A lot of […] ]]> 0f4b6075ea007d1e80a1dcc8d361bcb2 Charles posted a new activity comment https://hvachub.co/news-feed/p/3342/#acomment-3353 Thu, 27 Nov 2025 19:48:29 +1300 Are you using time delays or “wait for reply” steps? Those can conflict.

In reply to - Brandon posted an update in the group HVAC Email Pipeline Builder |Nurture Leads. Follow Up. Close More Deals ad one of those “what is even going on today” moments with my email pipeline. A customer replied to […] ]]> 3ed5a83331fa1f999a8334f37abc77ea Charles posted a new activity comment https://hvachub.co/news-feed/p/3247/#acomment-3266 Mon, 24 Nov 2025 06:17:25 +1300 38I was literally asking about this last week lol. Perfect timing.

In reply to - HVAC Community Hub posted an update in the group HVAC Contractors & Subcontractors 📢 Hey everyone, good news! A lot of you have been asking for this for a long time… and yes, we were quietly working on it in […] ]]> add325433037e38cee008a48df5d73b5 Charles posted a new activity comment https://hvachub.co/news-feed/p/3222/#acomment-3231 Thu, 20 Nov 2025 19:17:17 +1300 Could be the outdoor air sensor reading wrong. Seen that cause weird openings.

In reply to - Owen posted an update in the group HVAC Tools & Equipment Seeing an economizer that keeps opening when it shouldn’t and staying closed when it should be bringing in outside air. Trying to figure out why the […] ]]> b3936dbd603a031407cf16c45996399b Charles posted a new activity comment https://hvachub.co/news-feed/p/3096/#acomment-3115 Mon, 17 Nov 2025 19:03:56 +1300 I’m new here. Can you help me build my first pipeline?

In reply to - Noah posted an update in the group HVAC Email Pipeline Builder |Nurture Leads. Follow Up. Close More Deals I’ve been noticing that a lot of members are working hard on improving their follow-ups, but the email […] ]]> 360b688be38525079147ef3811e3d195 Charles posted a new activity comment https://hvachub.co/news-feed/p/2665/#acomment-2674 Mon, 27 Oct 2025 14:26:12 +1300 Make sure the drive firmware is updated – old firmware can cause weird control glitches.

In reply to - Jack posted an update in the group HVAC Installation Best Practices I’m troubleshooting a chilled water pump with a VFD – pump is running, amps look normal, but flow rate is inconsistent. Sometimes it dips even […] ]]> da85a1b92a7de62c8914eda977212b53 Charles posted a new activity comment https://hvachub.co/news-feed/p/2492/#acomment-2497 Sun, 19 Oct 2025 14:02:06 +1300 Check for partial blockage in the condenser coil – I’ve seen this exact scenario before.

In reply to - Connor posted an update in the group HVAC Tools & Equipment Condenser fan motor is spinning fine, but discharge pressures are high and system isn’t hitting setpoint. No obvious airflow restrictions – could this […] ]]> 3d51d490676a590c3d7787288e3d299a Charles posted a new activity comment https://hvachub.co/news-feed/p/2393/#acomment-2398 Thu, 16 Oct 2025 05:47:49 +1300 Had this happen once – ended up being buildup on the impeller. Flow started strong, then gradually dropped as debris restricted it. Worth checking if there’s any scaling or fouling inside.

In reply to - Ethan posted an update in the group Troubleshooting & Repairs Chilled water pump giving trouble-flow rate dropping under load, but everything else looks normal (sound, amp draw, no leaks). I’m suspecting VFD […] ]]> 1d39e826e83ed7d37fe9a3b7a0b6727f Charles posted a new activity comment https://hvachub.co/news-feed/p/1693/#acomment-1698 Sun, 07 Sep 2025 13:53:56 +1200 I’ve been nervous about automating reviews. Doesn’t it feel too pushy?

In reply to - Benjamin posted an update in the group HVAC Email Pipeline Builder |Nurture Leads. Follow Up. Close More Deals One thing I keep noticing in our community: many HVAC contractors are still treating email like […] ]]> 3202525423b3bbcb0a10c952c719481c Charles posted a new activity comment https://hvachub.co/news-feed/p/1661/#acomment-1666 Sun, 07 Sep 2025 13:53:36 +1200 Energy audits sound expensive though. Are they really worth it?

In reply to - Antonio posted an update in the group HVAC Contractors & Subcontractors One recurring challenge I’ve seen with HVAC clients is the shock of rising utility bills even after installing high-efficiency systems. […] ]]> cb1897fa8fd32850d7d38b6e2911779a Charles posted a new activity comment https://hvachub.co/news-feed/p/1453/#acomment-1464 Fri, 22 Aug 2025 10:32:10 +1200 Sometimes an internal board sees a false high head pressure and forces off cooling early, but code won’t show. Log pressures to see if it’s hiding.

In reply to - Adam posted an update in the group HVAC Contractors & Subcontractors Got a split system that keeps cycling every 10 minutes-compressor stops, indoor blower keeps running, then several minutes later […] ]]> c1da286412845f70706604c1a2f6910e Charles posted a new activity comment https://hvachub.co/news-feed/p/1039/#acomment-1049 Tue, 22 Jul 2025 18:43:19 +1200 Lost one when it slipped off the cart these rugged builds are lifesavers.

In reply to - Aiden posted an update in the group HVAC Installation Best Practices Swapped our old thermometer for a Fluke VT08 IR gun—20:1 spot ratio, IP65 rating, tough enough for rooftops, and instant temp capture has cut […] ]]> 92dcc6db4b5f0dcf1adda4b8542ca4b6 Charles posted a new activity comment https://hvachub.co/news-feed/p/887/#acomment-908 Tue, 15 Jul 2025 10:43:44 +1200 I waited on a high-end refrigerant scale. Finally got one and it’s saved me so many headaches.

In reply to - Harry posted an update in the group HVAC Tools & Equipment I avoided digital manifolds for years.Finally bought one last month—and wow… should’ve done it way sooner. Faster, cleaner, way more […] ]]> 42d4ff481e0b9d712306265e20aef490 Charles posted a new activity comment https://hvachub.co/news-feed/p/528/#acomment-564 Tue, 06 May 2025 08:56:34 +1200 Sometimes the hardest part is just standing firm when the owner wants to rush through things. It’s a balancing act, for sure.

In reply to - Miles posted an update in the group Troubleshooting & Repairs

Hey team,

I really need your input on something serious we’re facing in a current project.

It’s a large-scale HVAC job—but the design coordination is […]

]]> 7f4ac796c84cb1eaa1f6c21599813349 Charles posted a new activity comment https://hvachub.co/news-feed/p/412/#acomment-436 Mon, 05 May 2025 09:01:24 +1200 Our best guy joined a competitor on the next plot. No loyalty.

In reply to - Connor posted an update in the group HVAC Contractors & Subcontractors

Attrition Is Killing Us-And No One at the Top Feels the Heat


We’re mid-way through a large HVAC job—chillers, AHUs, VFDs, BMS, full […]

]]> e0bf3c8e790d27ab882ad6cda6049bba Charles posted a new activity comment https://hvachub.co/news-feed/p/200/#acomment-225 Thu, 24 Apr 2025 10:11:09 +1200 Put disconnects in accessible spots. No gymnastics required.

In reply to - Ethan posted an update in the group HVAC Installation Best Practices

HVAC Installation – Where It All Starts

Over the years, I’ve learned one thing that’s never failed me: no matter how high-end the equipment is, […]

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