HVAC Community Hub | Charles | Activity https://hvachub.co/members/charles_hill_01/activity/ Activity feed for Charles. Tue, 11 Aug 2026 20:24:24 +1200 https://buddypress.org/?v=3.3.0 en-US 30 hourly 2 536d437d57eaab20c54af8069705d7e5 Charles posted a new activity comment https://hvachub.co/news-feed/p/8418/#acomment-8459 Sat, 08 Aug 2026 05:52:19 +1200 Are those circulators original or have they been replaced? They look older but if they’re still running strong sometimes the best move is to leave them alone and just monitor.

In reply to - Aiden posted an update in the group Troubleshooting & Repairs First visit to a new commercial customer today. They said the previous company just stopped showing up about 6 months ago and nobody has been in […] ]]> 40e5e7adf7ea38e30bf6863bd538d295 Charles posted a new activity comment https://hvachub.co/news-feed/p/8335/#acomment-8337 Sat, 01 Aug 2026 23:48:01 +1200 lol.

In reply to - Harry posted an update in the group HVAC Installation Best Practices Customer complaint was one bedroom not cooling. Found this under the house. Flex completely disconnected from the boot, just dumping […] ]]> 33d869ab3b0349967e2915b7be73a520 Charles posted a new activity comment https://hvachub.co/news-feed/p/8318/#acomment-8321 Sat, 01 Aug 2026 05:29:16 +1200 Disconnect the reversing valve coil and check O/B to C again. If it comes back to 24 the coil is shorted and dragging the voltage down.

In reply to - Rahmir posted an update in the group Troubleshooting & Repairs

I’m having a problem with a unit I been working on. I’m not getting my 24 to reversing valve and when I test O/B to Common I onlyg get 14v but R […]

]]> 102bd92bd4c158e1a1d59531dbba4c88 Charles posted a new activity comment https://hvachub.co/news-feed/p/8165/#acomment-8217 Sat, 25 Jul 2026 03:17:49 +1200 This is actually a really good question and now I’m going to think about it all day.

In reply to - Jackson posted an update in the group HVAC Installation Best Practices If you polled 1000 people in your town and asked them to name three air conditioning companies how many do you think would mention yours? ]]> 2d83c42504730711f383c5047a2d7c63 Charles posted a new activity comment https://hvachub.co/news-feed/p/8144/#acomment-8179 Thu, 23 Jul 2026 19:31:20 +1200 My dad did this 38 years. Both knees replaced at 62. Still says he’d do it again if he had to.

In reply to - Harry posted an update in the group HVAC Installation Best Practices Turning 44 next month. Knees are shot, right shoulder clicks every time I reach over my head. Been doing this since I was 19. What are you […] ]]> cb32727a6ffe0235e7807ec4191bf066 Charles posted a new activity comment https://hvachub.co/news-feed/p/8091/#acomment-8112 Tue, 14 Jul 2026 16:20:14 +1200 Partnerships work when both people bring something irreplaceable. scheduling and invoicing is not irreplaceable. your trade skills are.

In reply to - Fabio posted an update in the group Troubleshooting & Repairs Thinking about taking on a business partner to help with the office side while I stay in the field. Someone reached out wanting to handle […] ]]> a3920f840e7cc6755861f2af7dc25404 Charles posted a new activity comment https://hvachub.co/news-feed/p/7823/#acomment-7944 Fri, 03 Jul 2026 06:06:26 +1200 I had a guy follow me out to the truck to watch me grab parts like I was going to steal his garden hose on the way.

In reply to - Maxime posted an update in the group Troubleshooting & Repairs ok this is a vent more than a question. just got back from a call where the homeowner stood over my shoulder the entire time narrating what I […] ]]> 55a566f49a45346961a3d50fa30e239c Charles posted a new activity comment https://hvachub.co/news-feed/p/7630/#acomment-7711 Fri, 19 Jun 2026 23:19:13 +1200 oh you’re answering a different question 😂 wrong thread maybe.

In reply to - Charles posted an update in the group Troubleshooting & Repairs What’s everyone paying for insurance these days. Workers comp, general liability, commercial auto. Small company, 3 techs, 4 trucks, […] ]]> aa50aa923a264952ae94c754ece274c4 Charles posted a new activity comment https://hvachub.co/news-feed/p/7630/#acomment-7708 Fri, 19 Jun 2026 22:16:21 +1200 27% of what

In reply to - Charles posted an update in the group Troubleshooting & Repairs What’s everyone paying for insurance these days. Workers comp, general liability, commercial auto. Small company, 3 techs, 4 trucks, […] ]]> 37a581be9dd46e52c66066916d892b0e Charles posted a new activity comment https://hvachub.co/news-feed/p/7630/#acomment-7707 Fri, 19 Jun 2026 22:16:20 +1200 okay that’s fair. I’m probably not even calculating mine correctly.

In reply to - Charles posted an update in the group Troubleshooting & Repairs What’s everyone paying for insurance these days. Workers comp, general liability, commercial auto. Small company, 3 techs, 4 trucks, […] ]]> 49cbc69795b61f35a50ecf0e24848d60 Charles posted a new activity comment https://hvachub.co/news-feed/p/7630/#acomment-7662 Wed, 17 Jun 2026 21:58:20 +1200 wait what state.

In reply to - Charles posted an update in the group Troubleshooting & Repairs What’s everyone paying for insurance these days. Workers comp, general liability, commercial auto. Small company, 3 techs, 4 trucks, […] ]]> 5e7812e15ea3eceffa5c31699dceade0 Charles posted a new activity comment https://hvachub.co/news-feed/p/7630/#acomment-7647 Wed, 17 Jun 2026 08:21:17 +1200 health insurance is its own nightmare honestly

In reply to - Charles posted an update in the group Troubleshooting & Repairs What’s everyone paying for insurance these days. Workers comp, general liability, commercial auto. Small company, 3 techs, 4 trucks, […] ]]> dd92bea69c0bb00fbeeb35b1247464c4 Charles posted a new activity comment https://hvachub.co/news-feed/p/7630/#acomment-7643 Wed, 17 Jun 2026 06:11:20 +1200 11 years and that much difference. That hurts to read.

In reply to - Charles posted an update in the group Troubleshooting & Repairs What’s everyone paying for insurance these days. Workers comp, general liability, commercial auto. Small company, 3 techs, 4 trucks, […] ]]> 32b0037cec9c73dc0fd27a0ff9e5ba82 Charles posted a new activity comment https://hvachub.co/news-feed/p/7630/#acomment-7639 Wed, 17 Jun 2026 06:06:56 +1200 California is its own category of pain

In reply to - Charles posted an update in the group Troubleshooting & Repairs What’s everyone paying for insurance these days. Workers comp, general liability, commercial auto. Small company, 3 techs, 4 trucks, […] ]]> 149ab0717c4a540497f2339aa7ac37ed Charles posted an update in the group Troubleshooting & Repairs: What's everyone paying for insurance these days. […] https://hvachub.co/news-feed/p/7630/ Wed, 17 Jun 2026 00:45:00 +1200 What’s everyone paying for insurance these days. Workers comp, general liability, commercial auto. Small company, 3 techs, 4 trucks, residential mostly.
Mine just renewed and went up 22 percent with zero claims. Starting to think I need to shop around.

]]> 34 751f705a3a58bc25b897d68f686329a1 Charles posted a new activity comment https://hvachub.co/news-feed/p/7565/#acomment-7592 Mon, 01 Jun 2026 02:32:58 +1200 following this thread hard right now.

In reply to - Salvatore posted an update in the group HVAC Installation Best Practices I struggle with the field vs office balance a lot.When I’m in the field I’m making money but the business stuff piles up. When I’m in […] ]]> da39870af2b1eaef01ff278a07b47eb2 Charles posted a new activity comment https://hvachub.co/news-feed/p/7344/#acomment-7357 Sun, 24 May 2026 02:56:54 +1200 Turn on an out of office message with an emergency contact number. Customers feel taken care of. You get actual time off. It works.

In reply to - Robert posted an update in the group HVAC Installation Best Practices Honest question for the business owners in here. Do you actually take days off or do you just call them days off and then work anyway? I […] ]]> 574eb28a5b52361814e62ddd25d35dc6 Charles posted a new activity comment https://hvachub.co/news-feed/p/7344/#acomment-7355 Sat, 23 May 2026 23:52:09 +1200 I took Sunday off once. Came back Monday to 7 voicemails and a 1 star review from someone whose call I missed. Haven’t taken a full day off since.

In reply to - Robert posted an update in the group HVAC Installation Best Practices Honest question for the business owners in here. Do you actually take days off or do you just call them days off and then work anyway? I […] ]]> 193372a9cd04adaa18b279271961ee91 Charles posted a new activity comment https://hvachub.co/news-feed/p/7312/#acomment-7350 Sat, 23 May 2026 19:21:20 +1200 Independent broker who works with multiple carriers. Single agent with one company is almost always going to be more expensive.

In reply to - Hugo posted an update in the group Troubleshooting & Repairs I want to know who else is getting absolutely crushed by insurance this year. General liability went up 22% at renewal. Commercial auto up […] ]]> 716dadc376e60bebb2c0a74a3f99ada4 Charles posted a new activity comment https://hvachub.co/news-feed/p/7293/#acomment-7306 Thu, 21 May 2026 20:38:33 +1200 And did you take the callback or let them figure it out?

In reply to - Theo posted an update in the group Troubleshooting & Repairs People want quality HVAC work until they see what quality HVAC work actually costs. Then the cheapest quote in town suddenly starts looking […] ]]> c433fa214376e8a2283513d3725c75ca Charles posted a new activity comment https://hvachub.co/news-feed/p/7232/#acomment-7258 Tue, 19 May 2026 22:26:14 +1200 That’s probably fair. I’m still building the brand side of things.

In reply to - Davida posted an update in the group HVAC Installation Best Practices Genuine question and I want honest answers not judgment what are you guys actually charging for a diagnostic call right now. not the […] ]]> c6884c1d06f6fe2c2d46ba3c38dfa1a4 Charles posted a new activity comment https://hvachub.co/news-feed/p/7052/#acomment-7209 Sat, 16 May 2026 23:03:58 +1200 The customer sees 10 year warranty and thinks nobody should ever charge them again.

In reply to - Brandon posted an update in the group Troubleshooting & Repairs Everybody talks about warranty like it’s free work for HVAC companies Meanwhile you’re driving back out, dealing with parts, labor, callbacks, […] ]]> 18ca557eb265c6032eadf453c8976b17 Charles posted a new activity comment https://hvachub.co/news-feed/p/6855/#acomment-6959 Sun, 03 May 2026 21:28:23 +1200 This is why systems get overworked and then they blame the equipment.

In reply to - William posted an update in the group HVAC Installation Best Practices walked into a house today and thermostat was set to 60 place already freezing. customer goes it’s not cooling right stood there for a second […] ]]> 27730bf26cc2399a1a2611e00a50370b Charles posted a new activity comment https://hvachub.co/news-feed/p/6795/#acomment-6807 Wed, 29 Apr 2026 20:33:20 +1200 I built one early on thinking that was enough. Looked decent but didn’t get much from it. Had to go back and invest properly to start seeing results.

In reply to - Miles posted an update in the group Troubleshooting & Repairs Curious what you guys are spending on your websites these days. Feels like it can go from cheap to expensive real fast. ]]> f5f357752a378ead913173f68ea4e6c6 Charles posted a new activity comment https://hvachub.co/news-feed/p/6773/#acomment-6786 Tue, 28 Apr 2026 22:12:31 +1200 i use it for writing up quotes quicker just clean it up after.

In reply to - Juan posted an update in the group HVAC Installation Best Practices Anyone here using AI for day to day office work? ]]> 16f8067d0ce597ed3f7ab10883987971 Charles posted a new activity comment https://hvachub.co/news-feed/p/6753/#acomment-6757 Sun, 26 Apr 2026 19:35:56 +1200 I’ve got a few like that… always 30-60 days behind but they keep paying.

In reply to - Harry posted an update in the group Troubleshooting & Repairs Got a couple small commercial accounts that are good for the money, but every invoice turns into a wait. Not chasing bad debt, they eventually pay… […] ]]> 03ecc75d0cc4e7e7f04c7de1953c77b7 Charles posted a new activity comment https://hvachub.co/news-feed/p/6727/#acomment-6752 Thu, 23 Apr 2026 22:09:35 +1200 Every time.

In reply to - Maxime posted an update in the group Troubleshooting & Repairs So yesterday around 11pm I get a call, customer says the AC isn’t cooling at all, so I send my team out. They find the issue, fix it, run the system […] ]]> e7270951684c9f001cc89970d5a96910 Charles posted a new activity comment https://hvachub.co/news-feed/p/6353/#acomment-6379 Thu, 19 Mar 2026 10:50:32 +1300 Had almost identical numbers on a Carrier last spring. Turned out the liquid line drier was completely saturated from sitting all winter. Subcooling was high, head pressure climbing, TXV getting blamed for everything. Swapped the drier and it came right back into spec within 20 minutes

In reply to - Lucas posted an update in the group Troubleshooting & Repairs Carrier 24ACC636, R410A, 3-ton. First startup of the season. Suction 115 PSI Discharge 445 PSI. Superheat 8°F. Subcooling 18°F. Ambient 74°F. Charge […] ]]> 2e2bf7f4ebc2e46e2fbbecb1ad4e5594 Charles posted a new activity comment https://hvachub.co/news-feed/p/5807/#acomment-5817 Tue, 10 Feb 2026 07:29:15 +1300 Cold calling sucks but it works. I spent mornings walking strip malls and it paid off months later.

In reply to - Ethan posted an update in the group Troubleshooting & Repairs Trying to push more commercial work and still figuring out where the real leads come from. We do HVAC, refrigeration, kitchen equipment service […] ]]> 4f7fdd602da7985ebdfd388ea0e7e20b Charles posted a new activity comment https://hvachub.co/news-feed/p/5598/#acomment-5606 Thu, 05 Feb 2026 02:29:44 +1300 Hard to compare numbers without knowing area, code requirements, and what you’re actually installing.

In reply to - Ethan posted an update in the group Troubleshooting & Repairs Trying to tighten up how I’m pricing new residential builds. I’ll go deep into plans, take my time, and still end up missing jobs or finding out […] ]]> 45b59dc648f64460602a40e94e6c2291 Charles posted a new activity comment https://hvachub.co/news-feed/p/5558/#acomment-5585 Wed, 04 Feb 2026 12:24:43 +1300 If it’s draining today, customer usually doesn’t want to touch it. Hard sell unless it’s already backing up.

In reply to - Liam posted an update in the group HVAC Installation Best Practices This drain setup is a future service call waiting to happen. Condensate issues shut more systems down than bad boards lately. ]]> 121bb61ece26b280794ce44027c2c5c0 Charles posted a new activity comment https://hvachub.co/news-feed/p/5368/#acomment-5410 Fri, 30 Jan 2026 11:10:43 +1300 Most people post an intro first, you went straight to the hard stuff.

In reply to - Aiden posted an update in the group Troubleshooting & Repairs First post here, so thought I should finally introduce myself 😄 ]]> 750184383b8d1c8e593e6373fce272c5 Charles posted a new activity comment https://hvachub.co/news-feed/p/5264/#acomment-5299 Thu, 29 Jan 2026 10:31:43 +1300 Bundling GL, umbrella, and workers comp saved us money, but only after shopping around.

In reply to - Adam posted an update in the group Troubleshooting & Repairs Hey everyone 👋 ]]> acfc3ad2a6efdbc4e23dca3202bb1809 Charles posted a new activity comment https://hvachub.co/news-feed/p/4960/#acomment-4985 Thu, 22 Jan 2026 10:55:15 +1300 Or just trying to survive the day.

In reply to - Charles posted an update in the group HVAC Installation Best Practices Someone before us clearly had a long day here. Arrows, notes, airflow directions written straight on the duct. You can tell they were […] ]]> 1df9c5361504037bfce532bb3a47a0e8 Charles posted a new activity comment https://hvachub.co/news-feed/p/4960/#acomment-4980 Thu, 22 Jan 2026 09:20:55 +1300 That’s usually how it starts.

In reply to - Charles posted an update in the group HVAC Installation Best Practices Someone before us clearly had a long day here. Arrows, notes, airflow directions written straight on the duct. You can tell they were […] ]]> 8badd03b1902c8a310c00b2a3e865d50 Charles posted a new activity comment https://hvachub.co/news-feed/p/4960/#acomment-4976 Thu, 22 Jan 2026 07:23:03 +1300 Fair. But it tells you what they thought was wrong.

In reply to - Charles posted an update in the group HVAC Installation Best Practices Someone before us clearly had a long day here. Arrows, notes, airflow directions written straight on the duct. You can tell they were […] ]]> bf85178436a3a16d1e6c0c0983eaa1bf Charles posted a new activity comment https://hvachub.co/news-feed/p/4960/#acomment-4967 Thu, 22 Jan 2026 03:20:47 +1300 True. Better than walking in blind.

In reply to - Charles posted an update in the group HVAC Installation Best Practices Someone before us clearly had a long day here. Arrows, notes, airflow directions written straight on the duct. You can tell they were […] ]]> 8c40fecab28d2ee73969560849d33104 Charles posted a new activity comment https://hvachub.co/news-feed/p/4960/#acomment-4962 Wed, 21 Jan 2026 23:38:33 +1300 Yeah, nobody writes on metal on their first visit.

In reply to - Charles posted an update in the group HVAC Installation Best Practices Someone before us clearly had a long day here. Arrows, notes, airflow directions written straight on the duct. You can tell they were […] ]]> c22c88def82ebdb5da92f78dd82b196c Charles posted an update in the group HVAC Installation Best Practices: Someone before us clearly had a long day here. […] https://hvachub.co/news-feed/p/4960/ Wed, 21 Jan 2026 21:50:42 +1300 Someone before us clearly had a long day here. Arrows, notes, airflow directions written straight on the duct. You can tell they were trying to make sense of something that wasn’t adding up at the time. System works now, but once you see stuff like this, you already know this job has history.

]]> 13 a3f7b715145423eb6b0748fddc627b05 Charles posted a new activity comment https://hvachub.co/news-feed/p/4818/#acomment-4833 Mon, 19 Jan 2026 06:55:38 +1300 I’d also verify thermostat cycles. Rapid calls can make a system look unstable even when it’s not.

In reply to - Wyatt posted an update in the group HVAC Installation Best Practices Had one of the guys out on this unit today. System was running, but amps weren’t steady and pressures didn’t really match what the load […] ]]> 8d83c90ad36b130a310946f33a623ddd Charles posted a new activity comment https://hvachub.co/news-feed/p/4531/#acomment-4538 Tue, 13 Jan 2026 03:21:29 +1300 Rule #1: if someone says “it should be quick,” it won’t be.

In reply to - Zachary posted an update in the group HVAC Contractors & Subcontractors Starting out in HVAC and realizing how much there is to learn – any advice from the field? ]]> 86ae90298001cc4b2ced3b5c2300478c Charles posted a new activity comment https://hvachub.co/news-feed/p/4268/#acomment-4274 Sat, 03 Jan 2026 18:44:45 +1300 People underestimate how sensitive lift systems are. One loose gasket, one bad check, or even a pipe that’s been disturbed a few times and you’re done. Pump gets blamed but it’s usually upstream.

In reply to - Lucas posted an update in the group Troubleshooting & Repairs Pump keeps losing prime after shutdown. ]]> 96ec45f0dbd47e2dc8f5d39fb3d33b38 Charles posted a new activity comment https://hvachub.co/news-feed/p/4233/#acomment-4242 Fri, 02 Jan 2026 17:58:37 +1300 Appreciate posts like this. Not everything has to be a disaster to be worth noting.

In reply to - Emiliano posted an update in the group HVAC Contractors & Subcontractors This unit’s been running longer than it should without anyone actually checking it. Numbers were fine. But the panel told a different […] ]]> e629289183410ddeaaccedd63e109b7b Charles posted a new activity comment https://hvachub.co/news-feed/p/4146/#acomment-4156 Tue, 30 Dec 2025 14:27:44 +1300 Fair point. Automation just made the gap harder to notice.

In reply to - Charles posted an update in the group HVAC Email Pipeline Builder |Nurture Leads. Follow Up. Close More Deals Thought I had our email pipeline done until I watched a customer reply to the wrong emai.. and […] ]]> b3311bb27aab247306b41aeb62b2809a Charles posted a new activity comment https://hvachub.co/news-feed/p/4146/#acomment-4154 Tue, 30 Dec 2025 14:27:43 +1300 That’s brutal. Easy to miss until deals start going cold.

In reply to - Charles posted an update in the group HVAC Email Pipeline Builder |Nurture Leads. Follow Up. Close More Deals Thought I had our email pipeline done until I watched a customer reply to the wrong emai.. and […] ]]> 8e03d52a3310a6b1a1e686a3d34b4188 Charles posted a new activity comment https://hvachub.co/news-feed/p/4146/#acomment-4152 Tue, 30 Dec 2025 14:27:42 +1300 I assumed everything funneled back automatically.

In reply to - Charles posted an update in the group HVAC Email Pipeline Builder |Nurture Leads. Follow Up. Close More Deals Thought I had our email pipeline done until I watched a customer reply to the wrong emai.. and […] ]]> acea44e9c2496f80123a1c6d35309d92 Charles posted a new activity comment https://hvachub.co/news-feed/p/4146/#acomment-4150 Tue, 30 Dec 2025 14:27:41 +1300 Outbound only, unless everything’s threaded perfectly – which clearly isn’t happening.

In reply to - Charles posted an update in the group HVAC Email Pipeline Builder |Nurture Leads. Follow Up. Close More Deals Thought I had our email pipeline done until I watched a customer reply to the wrong emai.. and […] ]]> 0212738f76b50993dce08a8241e18367 Charles posted a new activity comment https://hvachub.co/news-feed/p/4146/#acomment-4148 Tue, 30 Dec 2025 14:27:40 +1300 That makes sense, especially the part about replies landing outside the CRM thread. We’ve focused so much on sending logic that we never really validated where responses are actually ending up.
I’d like to walk through the setup end-to-end and see where the gaps are – I’ll reach out so we can review it properly.

In reply to - Charles posted an update in the group HVAC Email Pipeline Builder |Nurture Leads. Follow Up. Close More Deals Thought I had our email pipeline done until I watched a customer reply to the wrong emai.. and […] ]]> ef3025f429f0388972b2b055d980f604 Charles posted an update in the group HVAC Email Pipeline Builder |Nurture Leads. Follow Up. Close More Deals: Thought I had our email pipeline done until I watched […] https://hvachub.co/news-feed/p/4146/ Tue, 30 Dec 2025 14:27:40 +1300 Thought I had our email pipeline done until I watched a customer reply to the wrong emai.. and nobody saw it for two days.
Estimate was sitting there, customer waiting, and the system thought everything was fine.
Made me realize a pipeline can be automated and still break quietly.

]]> 10 4c9d65ed6dd5a2926bf9127348d8afa0 Charles posted a new activity comment https://hvachub.co/news-feed/p/3546/#acomment-3554 Wed, 10 Dec 2025 19:36:45 +1300 exactly why I want to fix it ASAP.

In reply to - Charles posted an update in the group HVAC Email Pipeline Builder |Nurture Leads. Follow Up. Close More Deals Noticing our automation keeps emailing the wrong person on multi-property accounts. One job comes […] ]]>