HVAC Community Hub | Dylan | Activity https://hvachub.co/members/d_wright/activity/ Activity feed for Dylan. Sat, 26 Sep 2026 08:37:48 +1200 https://buddypress.org/?v=3.5.0 en-US 30 hourly 2 8369069fc9b4acb516f1237bf35ac4c1 Dylan posted a new activity comment https://hvachub.co/news-feed/p/9079/#acomment-9112 Sun, 20 Sep 2026 16:58:45 +1200 $45

In reply to - Liam posted an update in the group Troubleshooting & Repairs Flat rate is a scam and I’ll die on this hill. Charging a customer $450 to swap a capacitor that costs $12 and takes 8 minutes is not “selling […] ]]> 6c1cf83c171b93f9300776d1aef04316 Dylan posted a new activity comment https://hvachub.co/news-feed/p/9079/#acomment-9110 Sun, 20 Sep 2026 15:05:27 +1200 Parts markup and flat rate pricing aren’t the same thing and you know it.

In reply to - Liam posted an update in the group Troubleshooting & Repairs Flat rate is a scam and I’ll die on this hill. Charging a customer $450 to swap a capacitor that costs $12 and takes 8 minutes is not “selling […] ]]> 63d30b6a6b24fce81de875c15eab32b4 Dylan posted a new activity comment https://hvachub.co/news-feed/p/9051/#acomment-9070 Sat, 19 Sep 2026 15:54:13 +1200 I lost a job last month the same way, customer went with someone $3200 cheaper, installer didn’t pull a permit, didn’t braze under nitrogen, and left the old filter drier in the system, customer found me again 2 weeks later with a restricted metering device and a warranty that’s void because nobody registered the equipment or pulled permits.

In reply to - Robert posted an update in the group HVAC Installation Best Practices Got a call from a customer I quoted last week for a condenser replacement. She said another company came in at $2800 less than me. Asked if […] ]]> 126cee1d95afcd21a91bbfd6ff0ad331 Dylan posted a new activity comment https://hvachub.co/news-feed/p/8952/#acomment-9008 Sun, 13 Sep 2026 10:27:45 +1200 A year is too long, 6 months of supervised airflow and electrical before solo refrigerant work is more realistic and still gets your point across.

In reply to - Logan posted an update in the group HVAC Installation Best Practices Alright I’ll say it. I don’t think new techs should be touching refrigerant in their first year. Not diagnostics, not charging, not […] ]]> 9dae6634f25e663d3e153300e9a2e79d Dylan posted a new activity comment https://hvachub.co/news-feed/p/8968/#acomment-8974 Sat, 12 Sep 2026 03:19:00 +1200 Love the duct tape rung repair too, really adds confidence to the whole situation.

In reply to - Leonard posted an update in the group Troubleshooting & Repairs Tell me how I’m supposed to get a new air handler through this. That’s a 3 ton unit sitting up there and the access hatch is maybe 18×18. […] ]]> 8844e4a2abe73a123b671728a7ffe4f7 Dylan posted a new activity comment https://hvachub.co/news-feed/p/8838/#acomment-8856 Thu, 03 Sep 2026 10:20:35 +1200 Big difference from that rusty thing you pulled off this morning, customer has to be happy.

In reply to - Charles posted an update in the group HVAC Installation Best Practices Sorry for the late update, promised I’d post this after the job was done and completely forgot until now. Took a little longer than […] ]]> a92bb297cdca579c90c1be4a8839dd67 Dylan posted a new activity comment https://hvachub.co/news-feed/p/8766/#acomment-8776 Sat, 29 Aug 2026 06:49:13 +1200 Who wrote the note though because the handwriting looks like it was done in a hurry by someone who was already annoyed about something?😂

In reply to - Connor posted an update in the group Troubleshooting & Repairs LEAVE OPEN ]]> 019167c5b170d284b246259c743704e9 Dylan posted a new activity comment https://hvachub.co/news-feed/p/8695/#acomment-8706 Fri, 21 Aug 2026 12:39:11 +1200 What color is the water in the drain pan?

In reply to - Eric posted an update in the group Troubleshooting & Repairs Opened up an air handler for a routine maintenance and found a nut driver, a soda can, a shop rag, and about 15 loose screws sitting on top of […] ]]> 40fd06850da13040bd13e6b7d253686e Dylan posted a new activity comment https://hvachub.co/news-feed/p/8636/#acomment-8662 Wed, 19 Aug 2026 10:38:28 +1200 No idea who did the install.

In reply to - Dylan posted an update in the group Troubleshooting & Repairs Showed up for an unrelated service call and noticed a high-efficiency furnace exhaust terminating directly below an open bedroom window. The […] ]]> 2746023acf2900e00935fab1178f13df Dylan posted a new activity comment https://hvachub.co/news-feed/p/8636/#acomment-8649 Tue, 18 Aug 2026 23:48:37 +1200 Yeah that’s why I’m asking. Already know the answer honestly. Just wanted to make sure I wasn’t overreacting before I have the conversation.

In reply to - Dylan posted an update in the group Troubleshooting & Repairs Showed up for an unrelated service call and noticed a high-efficiency furnace exhaust terminating directly below an open bedroom window. The […] ]]> 8f6bc733c8b753fdeb082e852afb6dfc Dylan posted an update in the group Troubleshooting & Repairs: Showed up for an unrelated service call and noticed […] https://hvachub.co/news-feed/p/8636/ Tue, 18 Aug 2026 00:22:00 +1200 Showed up for an unrelated service call and noticed a high-efficiency furnace exhaust terminating directly below an open bedroom window.

The homeowner has no idea.

Do I say something, or mind my business and just do the job I was called for?

]]> 11 8b3e82c4dbf1a307e75d61678af9e200 Dylan posted a new activity comment https://hvachub.co/news-feed/p/8174/#acomment-8199 Fri, 24 Jul 2026 09:14:49 +1200 Dude, why are you even working on this when you have to ask such basic questions? This should be easy. First make sure everything is clean and charge the unit. Second find the leak and proceed accordingly.

In reply to - Robert posted an update in the group Troubleshooting & Repairs 2019 Bryant 2-ton R410A heat pump. Customer said the compressor made a terrible noise and then quit going. Outdoor fan runs fine, compressor […] ]]> f655f8e14739dc21a8cea9c67f10cbbe Dylan posted a new activity comment https://hvachub.co/news-feed/p/8006/#acomment-8012 Tue, 07 Jul 2026 21:14:10 +1200 The jacket on the chair is very relatable.

In reply to - Dylan posted an update in the group HVAC Installation Best Practices Finally started organizing the shop. One step at a time 🇺🇸 #hvac ]]> 1e373535909ce7fae9d8026dae862779 Dylan posted a new activity comment https://hvachub.co/news-feed/p/7848/#acomment-7895 Thu, 02 Jul 2026 19:19:12 +1200 Way more common, nobody talks about it.

In reply to - Liam posted an update in the group HVAC Installation Best Practices Halfway through the year. Real talk time. Are you ahead of where you thought you’d be financially, behind, or honestly not sure because […] ]]> b862aa070799e5fbc69d9825b899084f Dylan posted a new activity comment https://hvachub.co/news-feed/p/7695/#acomment-7744 Sun, 21 Jun 2026 20:30:32 +1200 Then pay them accordingly and stop wondering why they want more help.

In reply to - Hugo posted an update in the group Troubleshooting & Repairs During peak summer months is a service tech averaging 40-46 hrs per week considered overworked. I have techs saying we need another hire because […] ]]> aa795a84437216a662df4059aa334454 Dylan posted a new activity comment https://hvachub.co/news-feed/p/7710/#acomment-7728 Sat, 20 Jun 2026 08:51:44 +1200 That’s not what I said at all. systems that are genuinely at end of life. not pushing unnecessary replacements.

In reply to - Dylan posted an update in the group HVAC Installation Best Practices Currently giving techs 10% commission on changeouts they sell. Gave them all the tools to quote jobs on the spot and they still aren’t […] ]]> 370c408a9e60ac46d5aa5bc1cdb31d67 Dylan posted a new activity comment https://hvachub.co/news-feed/p/7710/#acomment-7724 Sat, 20 Jun 2026 04:23:20 +1200 That’s kind of the problem. most of my guys feel this way.

In reply to - Dylan posted an update in the group HVAC Installation Best Practices Currently giving techs 10% commission on changeouts they sell. Gave them all the tools to quote jobs on the spot and they still aren’t […] ]]> 1cfc39821005ad4bf95289a599c3c13a Dylan posted a new activity comment https://hvachub.co/news-feed/p/7710/#acomment-7717 Sat, 20 Jun 2026 00:56:45 +1200 Stop that and have them turn the job to a sales guy. Hire a sales guy straight commission at 10%. Give techs a 2% kickback from the sales guy’s side for the warm transfer. Calls from techs close around 76-85% vs marketing leads. A professional sales guy will close higher tickets and a higher percentage. You need to set clear guidelines and… Read more

In reply to - Dylan posted an update in the group HVAC Installation Best Practices Currently giving techs 10% commission on changeouts they sell. Gave them all the tools to quote jobs on the spot and they still aren’t […] ]]> d2dbdc52aba029bc5fa4b2a882bf64e8 Dylan posted an update in the group HVAC Installation Best Practices: Currently giving techs 10% commission on changeouts […] https://hvachub.co/news-feed/p/7710/ Fri, 19 Jun 2026 22:48:00 +1200 Currently giving techs 10% commission on changeouts they sell. Gave them all the tools to quote jobs on the spot and they still aren’t doing it.
Thinking of lowering to 7.5 or 5% if they don’t give an estimate while on site.
Anyone dealt with this

]]> 11 4ca1f2c046860ade502f0dbd3be77aad Dylan posted a new activity comment https://hvachub.co/news-feed/p/7524/#acomment-7541 Sat, 30 May 2026 19:31:13 +1200 Tariffs are a big part of what happened this year specifically. A lot of the compressor components and copper are coming in at significantly higher cost than even 18 months ago. I went through this with my supplier rep and the short version is there is no clear timeline for relief. Build it into your pricing and stop holding your breath… Read more

In reply to - Michael posted an update in the group Troubleshooting & Repairs Anyone else feel like equipment prices are just never going back down. Quoted a 3 ton Carrier install today. My cost on the equipment alone […] ]]> 4829470bf898dea4be7bc479a28c85ec Dylan posted a new activity comment https://hvachub.co/news-feed/p/7510/#acomment-7525 Fri, 29 May 2026 23:10:16 +1200 All advertising works. You have to measure the results. Direct mail, referrals, door knockers, email. Remember to advertise to your existing customers just as much as for new ones. Your existing customers are your most underused asset when you’re small.

In reply to - Oliver posted an update in the group Troubleshooting & Repairs Curious on what people did for marketing starting out. I have been posting in Facebook groups and boosting Facebook posts. Started in March. April […] ]]> 5fda9a6cca9ba6e2aac39941c9374a58 Dylan posted a new activity comment https://hvachub.co/news-feed/p/7373/#acomment-7410 Tue, 26 May 2026 19:16:49 +1200 Industrial burners and chillers for me. Barely any competition and the rates are completely different. Best move I ever made honestly.

In reply to - Elijah posted an update in the group HVAC Installation Best Practices I’ve been in this industry for 11 years and I want to ask something that nobody really talks about honestly. Is HVAC still actually worth it […] ]]> 436e2062f2f60ae730bf2d1ec9f72976 Dylan posted a new activity comment https://hvachub.co/news-feed/p/7163/#acomment-7226 Mon, 18 May 2026 21:13:00 +1200 A lot of homeowners don’t have the cash sitting around for replacements anymore.

In reply to - Connor posted an update in the group HVAC Installation Best Practices Been looking at changing financing companies after one of our dealer fees jumped from 1.9% to almost 4%. Not a huge deal on smaller tickets […] ]]> a2c2ef50c64448fc0a589808aea3ae8f Dylan posted a new activity comment https://hvachub.co/news-feed/p/7163/#acomment-7217 Sun, 17 May 2026 20:34:26 +1200 One company denied a homeowner completely then another approved them 10 minutes later.

In reply to - Connor posted an update in the group HVAC Installation Best Practices Been looking at changing financing companies after one of our dealer fees jumped from 1.9% to almost 4%. Not a huge deal on smaller tickets […] ]]> d970b7c4d90e117eeaae81cdbeac4bb2 Dylan posted a new activity comment https://hvachub.co/news-feed/p/7044/#acomment-7106 Wed, 13 May 2026 21:09:57 +1200 Especially guys with families.

In reply to - Alessandro posted an update in the group HVAC Installation Best Practices Started looking into health insurance options for employees this week and honestly didn’t realize how all over the place pricing […] ]]> 43aa244343a791adf352fdb3561609f4 Dylan posted a new activity comment https://hvachub.co/news-feed/p/6886/#acomment-6937 Sat, 02 May 2026 22:34:08 +1200 If it’s the exact same symptom I’m checking everything again. If it’s different, I treat it like a new call.

In reply to - Owen posted an update in the group Troubleshooting & Repairs how many callbacks do you guys actually consider normal before you start second guessing the original job? i’m not talking about random stuff breaking […] ]]> be8b6860fc84381d4e8019acc9c9e4b3 Dylan posted a new activity comment https://hvachub.co/news-feed/p/6504/#acomment-6567 Thu, 09 Apr 2026 09:44:56 +1200 We’re kind of in between right now, some jobs we do manually, some we test software on.

In reply to - Andrea posted an update in the group HVAC Installation Best Practices Been looking into software for material takeoffs on commercial jobs and honestly getting overwhelmed with options. Trying to find […] ]]> 569a1653389912afdbd5f12b0efd2d79 Dylan posted a new activity comment https://hvachub.co/news-feed/p/6120/#acomment-6122 Wed, 18 Feb 2026 02:02:20 +1300 Did you design it for friction rate first or were you working backwards from available space?

In reply to - Luca posted an update in the group HVAC Installation Best Practices Spent a good hour on this one just trying to balance it without overcomplicating the layout. Biggest headache was keeping velocity where I […] ]]> 54beca650f612cedba57d92b65c4d5f3 Dylan posted a new activity comment https://hvachub.co/news-feed/p/5722/#acomment-5741 Sat, 07 Feb 2026 15:26:51 +1300 Main road location looks nice but most people find you online anyway.

In reply to - Jack posted an update in the group Troubleshooting & Repairs Been running things out of my garage for a few years now and it works fine. lately been thinking about getting a small shop but can’t shake the […] ]]> 1e850d2f5ad1aab0076f0523a29664f4 Dylan posted a new activity comment https://hvachub.co/news-feed/p/5671/#acomment-5695 Fri, 06 Feb 2026 11:51:33 +1300 Does it clear off at all? Is the fan running? Any weird noises during defrost?

In reply to - Wyatt posted an update in the group HVAC Installation Best Practices Noticed my outdoor unit basically turned into an ice block after the last stretch of brutal cold and snow. I know some frost is normal, but […] ]]> 2303d0deaa125a406e6affe730bbbd15 Dylan posted a new activity comment https://hvachub.co/news-feed/p/5433/#acomment-5435 Fri, 30 Jan 2026 22:10:16 +1300 Was it flex or lined hard pipe?

In reply to - Salvatore posted an update in the group HVAC Installation Best Practices Chasing airflow issues and it turned out the return liner was pulled in and packed solid. Unit kept taking the blame, but air was […] ]]> c8980737caf3ed9bddd3ac43008c5ab6 Dylan posted a new activity comment https://hvachub.co/news-feed/p/5362/#acomment-5397 Fri, 30 Jan 2026 08:14:40 +1300 Any chance airflow across the outdoor coil is restricted? Snow, clearance, or bent fins can make defrost look worse than it is.

In reply to - Michael posted an update in the group HVAC Installation Best Practices Outdoor unit icing up fast in heat mode. Ambient around 30°F. Suction 90 psig (R410A), evap below freezing. Defrost is initiating but […] ]]> 26471e7e0988df4fde6ebb90924acd06 Dylan posted a new activity comment https://hvachub.co/news-feed/p/5204/#acomment-5239 Wed, 28 Jan 2026 18:31:32 +1300 No complaints, just happy there’s a space like this.

In reply to - HVAC Community Hub posted an update in the group Troubleshooting & Repairs Hey everyone just checking in. If you’ve faced any issues using the community, or if there’s anything you’d like us to improve or […] ]]> 04d5dae32675896d465a97fabc580102 Dylan posted a new activity comment https://hvachub.co/news-feed/p/5141/#acomment-5145 Tue, 27 Jan 2026 11:31:26 +1300 Seen plenty of pressure is fine calls that weren’t fine at all.

In reply to - Colton posted an update in the group Troubleshooting & Repairs This gauge tells you a lot if you actually pay attention. Pressure can look fine, but restrictions or flow issues usually show up here first. ]]> 2291a6bda07b03ef845fdd0f157608fe Dylan posted a new activity comment https://hvachub.co/news-feed/p/5072/#acomment-5077 Sun, 25 Jan 2026 01:30:48 +1300 Bought a whole pack for this reason.

In reply to - Matthew posted an update in the group HVAC Installation Best Practices Had plenty of Schrader valve cores last week. Needed one today gone. ]]> 201db6f7bd634b4c4236423557e3ddd4 Dylan posted a new activity comment https://hvachub.co/news-feed/p/5037/#acomment-5066 Sat, 24 Jan 2026 14:10:59 +1300 Is this what custom ductwork means?

In reply to - Connor posted an update in the group Troubleshooting & Repairs Walked into the basement and just stood there for a second. No idea who designed this run or how many hands touched it. It works… […] ]]> 457f4f9574592699825cdb1ba8e37223 Dylan posted a new activity comment https://hvachub.co/news-feed/p/4914/#acomment-4920 Wed, 21 Jan 2026 02:46:07 +1300 Customer would say it’s been like that since the house was built.

In reply to - Luca posted an update in the group Troubleshooting & Repairs Opened the wall expecting to swap a control wire and walked straight into this. No box, no connectors, bare copper twisted and buried like it was […] ]]> 3e70d68946ce6780aa6548bfdf53c729 Dylan posted a new activity comment https://hvachub.co/news-feed/p/4595/#acomment-4650 Wed, 14 Jan 2026 11:30:39 +1300 Shell & tube: I’m not broken… I’m just tired.

In reply to - Carlos posted an update in the group HVAC Installation Best Practices One of my guys was on this shell & tube heat exchanger today and it turned into one of those jobs where nothing is failed, but nothing […] ]]> 0adf837ef186e61e174bb3bb2bb0adcf Dylan posted a new activity comment https://hvachub.co/news-feed/p/4012/#acomment-4013 Fri, 26 Dec 2025 04:37:47 +1300 I can smell this picture already.

In reply to - Mason posted an update in the group Troubleshooting & Repairs Basement mechanical room, duct running overhead, and you can already see moisture marks starting on the ceiling nearby. Room stays cool, but […] ]]> e1cf88322e62f12d7908226ea0a0f93d Dylan posted a new activity comment https://hvachub.co/news-feed/p/3961/#acomment-3966 Wed, 24 Dec 2025 13:42:19 +1300 “Before” is never a date anyone can remember.

In reply to - Mason posted an update in the group HVAC Tools & Equipment Everything checks out on the unit, but the customer insists it was working better before. No alarms, no faults, temps are in range yet the […] ]]> 22fff022a9d2603f21d42fb29325c5dd Dylan posted a new activity comment https://hvachub.co/news-feed/p/3420/#acomment-3426 Wed, 03 Dec 2025 19:51:25 +1300 Fair. If it’s slipping even a little, that would explain the drift.

In reply to - Dylan posted an update in the group Troubleshooting & Repairs Noticed the chilled water bypass valve drifting open even though there’s zero command from the BAS. Delta-T tanks the moment it moves, and then it […] ]]> e59d1cabeeb454919bfbdb7cc4c53051 Dylan posted a new activity comment https://hvachub.co/news-feed/p/3420/#acomment-3424 Wed, 03 Dec 2025 19:51:23 +1300 Interesting… actuator feels kinda weak on this one too.

In reply to - Dylan posted an update in the group Troubleshooting & Repairs Noticed the chilled water bypass valve drifting open even though there’s zero command from the BAS. Delta-T tanks the moment it moves, and then it […] ]]> 02ab01d40bf7934e774eb7ad3cddd1a8 Dylan posted a new activity comment https://hvachub.co/news-feed/p/3420/#acomment-3422 Wed, 03 Dec 2025 19:51:22 +1300 Yeah that’s exactly how it looks. Command is flat but the valve slowly wanders.

In reply to - Dylan posted an update in the group Troubleshooting & Repairs Noticed the chilled water bypass valve drifting open even though there’s zero command from the BAS. Delta-T tanks the moment it moves, and then it […] ]]> 91a4a2557be5399454a1eba5e928715e Dylan posted an update in the group Troubleshooting & Repairs: Noticed the chilled water bypass valve drifting open […] https://hvachub.co/news-feed/p/3420/ Wed, 03 Dec 2025 19:51:21 +1300 Noticed the chilled water bypass valve drifting open even though there’s zero command from the BAS.
Delta-T tanks the moment it moves, and then it slowly creeps back like nothing happened.
Feels like the actuator or the valve is doing its own thing, but I can’t pin down why it keeps opening on its own.

]]> 6 aebd5acc22c2d51094273f1a5e377abf Dylan posted a new activity comment https://hvachub.co/news-feed/p/3247/#acomment-3252 Mon, 24 Nov 2025 06:17:13 +1300 Love this update. Who posted the first pic? 👀

In reply to - HVAC Community Hub posted an update in the group HVAC Contractors & Subcontractors 📢 Hey everyone, good news! A lot of you have been asking for this for a long time… and yes, we were quietly working on it in […] ]]> 3a747dc616c42676a43684f42f0fc367 Dylan posted a new activity comment https://hvachub.co/news-feed/p/3195/#acomment-3196 Thu, 20 Nov 2025 19:16:40 +1300 Thanks for the reminder. I didn’t realize there were so many groups available.

In reply to - HVAC Community Hub posted an update in the group HVAC Contractors & Subcontractors Just a quick reminder for everyone – we have multiple groups inside the community like CRM, automation, SEO, pricing & […] ]]> a81d62efda6bcfe4719b4429d8fa59b1 Dylan posted a new activity comment https://hvachub.co/news-feed/p/3017/#acomment-3020 Fri, 14 Nov 2025 19:20:26 +1300 If amps are low, the motor’s not working. Bad winding or weak start section even on a new motor. Happens more than you think.

In reply to - Nicolas posted an update in the group Troubleshooting & Repairs Out on a commercial RTU today and the “new” condenser fan motor isn’t moving air the way it should. Voltage and cap are spot on, but the RPM is […] ]]> c8d911750a306240b6c244d5413d78b4 Dylan posted a new activity comment https://hvachub.co/news-feed/p/2970/#acomment-2973 Wed, 12 Nov 2025 19:59:10 +1300 Check if the fan staging is intentional. Some systems stagger start to reduce inrush current.

In reply to - Noah posted an update in the group HVAC Installation Best Practices Weird one today – condenser fans don’t all start together. Sometimes one or two just hang out for 10–15 seconds, then decide to join the […] ]]> 98799a30d17e45a1eac55e74a919b086 Dylan posted a new activity comment https://hvachub.co/news-feed/p/2723/#acomment-2737 Thu, 30 Oct 2025 20:08:42 +1300 True. Slow and methodical usually wins on this kind of job.

In reply to - Dylan posted an update in the group Troubleshooting & Repairs Had something strange happen on a service call today. While pulling a core using a screw-style remover, the internal seal tore off and somehow […] ]]> c692daca644ea6305688a5eb2d97411e Dylan posted a new activity comment https://hvachub.co/news-feed/p/2723/#acomment-2735 Thu, 30 Oct 2025 20:08:40 +1300 Thanks for the tip. Last thing I want is to chase it deeper.

In reply to - Dylan posted an update in the group Troubleshooting & Repairs Had something strange happen on a service call today. While pulling a core using a screw-style remover, the internal seal tore off and somehow […] ]]>