HVAC Community Hub | Jack | Activity https://hvachub.co/members/jack-moore_15/activity/ Activity feed for Jack. Thu, 25 Jun 2026 16:18:08 +1200 https://buddypress.org/?v=3.0.5 en-US 30 hourly 2 9b96b54d74ecb22057ab0f1c313640ff Jack posted a new activity comment https://hvachub.co/news-feed/p/7311/#acomment-7324 Fri, 22 May 2026 01:51:25 +1200 This is going on my to-do list after this nightmare is over.

In reply to - Jack posted an update in the group Troubleshooting & Repairs Ordered a specific fan motor Monday was told it would be in Wednesday. Called Wednesday. They said Thursday. Called Thursday. Now it’s Friday […] ]]> ad6c1372a764670cfc241690d22574c8 Jack posted a new activity comment https://hvachub.co/news-feed/p/7311/#acomment-7322 Fri, 22 May 2026 01:26:33 +1200 I didn’t think about that. I’m going to make some calls.

In reply to - Jack posted an update in the group Troubleshooting & Repairs Ordered a specific fan motor Monday was told it would be in Wednesday. Called Wednesday. They said Thursday. Called Thursday. Now it’s Friday […] ]]> b0ba61652aeacb05dbac0143e13fb381 Jack posted a new activity comment https://hvachub.co/news-feed/p/7311/#acomment-7318 Fri, 22 May 2026 00:21:46 +1200 I have two but they both pulled from the same distribution center apparently. Both said Tuesday.

In reply to - Jack posted an update in the group Troubleshooting & Repairs Ordered a specific fan motor Monday was told it would be in Wednesday. Called Wednesday. They said Thursday. Called Thursday. Now it’s Friday […] ]]> 96e2dd0f42a83df47028e87cbce70058 Jack posted an update in the group Troubleshooting & Repairs: Ordered a specific fan motor Monday was told it would be […] https://hvachub.co/news-feed/p/7311/ Thu, 21 May 2026 22:35:00 +1200 Ordered a specific fan motor Monday was told it would be in Wednesday. Called Wednesday. They said Thursday. Called Thursday. Now it’s Friday and they’re telling me Tuesday. Customer has been without AC for 5 days. it’s hot. They are not happy and I’m the one getting the calls. How are you guys handling parts delays without losing customers and your mind?

]]> 7 a35ac65e4103ad159f77963056411d58 Jack posted a new activity comment https://hvachub.co/news-feed/p/7093/#acomment-7126 Thu, 14 May 2026 04:12:32 +1200 Customers already expect pricing transparency nowadays whether we like it or not.

In reply to - Hunter posted an update in the group HVAC Installation Best Practices Seeing more HVAC websites lately adding instant quote tools and online pricing. I get why companies are doing it because customers wanna […] ]]> c29e089833e2c2e5571318df8593c804 Jack posted a new activity comment https://hvachub.co/news-feed/p/7112/#acomment-7125 Thu, 14 May 2026 04:12:31 +1200 We learned real quick not to order the cheapest stuff.

In reply to - Emiliano posted an update in the group Troubleshooting & Repairs Need to order new company shirts, hoodies, equipment stickers and yard signs before things get busy again. Last batch looked great for about a […] ]]> 3a9693d02c8bde00171f9e5ce3cd522f Jack posted a new activity comment https://hvachub.co/news-feed/p/7070/#acomment-7104 Wed, 13 May 2026 20:51:55 +1200 That’s the truth right there.

In reply to - Logan posted an update in the group Troubleshooting & Repairs A lot of guys in this trade are great technicians but terrible at pricing jobs. Then they wonder why they stay busy all year and still don’t make money. ]]> fdd3a3d9db3172d805851da0d637d44d Jack posted a new activity comment https://hvachub.co/news-feed/p/6976/#acomment-6997 Fri, 08 May 2026 01:37:48 +1200 This is why detailed scope of work matters.

In reply to - Nicolas posted an update in the group Troubleshooting & Repairs Had a weird situation recently with a customer after a job was already wrapped up. During the work everything was normal. Walked through […] ]]> bd925a978f40ccace94d752fb03024a8 Jack posted a new activity comment https://hvachub.co/news-feed/p/6855/#acomment-6875 Fri, 01 May 2026 19:16:29 +1200 I had one set to 55 and they were complaining it wouldn’t keep up.

In reply to - William posted an update in the group HVAC Installation Best Practices walked into a house today and thermostat was set to 60 place already freezing. customer goes it’s not cooling right stood there for a second […] ]]> 05131c0ec8d1ad49b0655e5ad931bd91 Jack posted a new activity comment https://hvachub.co/news-feed/p/6430/#acomment-6436 Sat, 21 Mar 2026 06:47:14 +1300 300 minimum. If you’re going to pull vacuum pull it properly. The extra time is maybe 15 minutes and the system lasts longer.

In reply to - Jameson posted an update in the group HVAC Installation Best Practices Do you pull to 300 microns or 500 microns on a residential install and has it ever actually made a difference in the real world? ]]> 524a76aa538bf3f9209fed4e2a0ae3d2 Jack posted a new activity comment https://hvachub.co/news-feed/p/6306/#acomment-6345 Tue, 17 Mar 2026 16:47:50 +1300 This.Risk has a price.

In reply to - Ethan posted an update in the group Troubleshooting & Repairs When you guys bring in a sub on a job, do you usually mark up their labor or just pass their rate through to the client? ]]> 797e26f5e20290df17bc6b08c15307c3 Jack posted a new activity comment https://hvachub.co/news-feed/p/6169/#acomment-6197 Thu, 19 Feb 2026 13:03:11 +1300 I still don’t apologize… but I do explain. Big difference.

In reply to - Benjamin posted an update in the group Troubleshooting & Repairs Hi All, ]]> 3322dbd9e589091390866b7aaba1102e Jack posted a new activity comment https://hvachub.co/news-feed/p/6155/#acomment-6158 Wed, 18 Feb 2026 23:23:40 +1300 True… but they definitely remember the price when they’re shopping around 😂

In reply to - Grayson posted an update in the group Troubleshooting & Repairs Most customers won’t remember the exact number on the invoice a year from now. But they’ll remember if you showed up when you said you would, […] ]]> b7bb72ba7db0efc40688177a667aaeaf Jack posted a new activity comment https://hvachub.co/news-feed/p/6120/#acomment-6144 Wed, 18 Feb 2026 10:01:26 +1300 How did you balance the far runs? Those long branches are usually the first to starve.

In reply to - Luca posted an update in the group HVAC Installation Best Practices Spent a good hour on this one just trying to balance it without overcomplicating the layout. Biggest headache was keeping velocity where I […] ]]> 7c0bb32392061f2d8868b16fef53d3c1 Jack posted a new activity comment https://hvachub.co/news-feed/p/6069/#acomment-6076 Sat, 14 Feb 2026 06:21:01 +1300 0.9 static is rough. Was that flex or hard pipe on the return?

In reply to - Zachary posted an update in the group HVAC Installation Best Practices Had something weird happen today. Didn’t even realize my techs were out here making bets on what the issue would be. Sent two of them up to […] ]]> 485557ee0ed8f26dc0b786242d97e5ee Jack posted a new activity comment https://hvachub.co/news-feed/p/6013/#acomment-6045 Fri, 13 Feb 2026 15:11:22 +1300 Trade school is cool but not required. I started as a helper cleaning coils and carrying tools. Learned more in 6 months in the field than any classroom.

In reply to - Andrea posted an update in the group Troubleshooting & Repairs I’m looking at getting into HVAC and trying to figure out the best first step. Trade school isn’t something I can commit to right now, so I’ve […] ]]> c04aa2ce1beed976b958c8f129a8c3f6 Jack posted a new activity comment https://hvachub.co/news-feed/p/5932/#acomment-5959 Thu, 12 Feb 2026 14:35:02 +1300 That’s the part that makes it tricky. Short term vs lifetime value.

In reply to - Jack posted an update in the group Troubleshooting & Repairs We charge a service/diagnostic to come out and troubleshoot. The only time we roll that into the total is when the customer decides to replace […] ]]> 0202ff27e125b0d17a1e76be26ef00df Jack posted a new activity comment https://hvachub.co/news-feed/p/5932/#acomment-5957 Thu, 12 Feb 2026 13:01:03 +1300 That’s smart. Turns a one-time into recurring.

In reply to - Jack posted an update in the group Troubleshooting & Repairs We charge a service/diagnostic to come out and troubleshoot. The only time we roll that into the total is when the customer decides to replace […] ]]> c940ab46a81ec2d3bc7f41353d9b04b5 Jack posted a new activity comment https://hvachub.co/news-feed/p/5932/#acomment-5953 Thu, 12 Feb 2026 11:00:43 +1300 That’s the debate right there. Transparency vs psychology.

In reply to - Jack posted an update in the group Troubleshooting & Repairs We charge a service/diagnostic to come out and troubleshoot. The only time we roll that into the total is when the customer decides to replace […] ]]> de1e578952d34af87c9f4377755a8a87 Jack posted a new activity comment https://hvachub.co/news-feed/p/5932/#acomment-5948 Thu, 12 Feb 2026 09:05:22 +1300 Straight policy. Hard to argue with that.

In reply to - Jack posted an update in the group Troubleshooting & Repairs We charge a service/diagnostic to come out and troubleshoot. The only time we roll that into the total is when the customer decides to replace […] ]]> ad2e2e66cd5cf815b814468db239f843 Jack posted a new activity comment https://hvachub.co/news-feed/p/5932/#acomment-5944 Thu, 12 Feb 2026 07:00:29 +1300 So basically invisible credit. Customer feels good, books get paid. I get that.

In reply to - Jack posted an update in the group Troubleshooting & Repairs We charge a service/diagnostic to come out and troubleshoot. The only time we roll that into the total is when the customer decides to replace […] ]]> 0a3a616fe6cc0272ebd38779081c5626 Jack posted a new activity comment https://hvachub.co/news-feed/p/5932/#acomment-5939 Thu, 12 Feb 2026 04:51:20 +1300 Interesting. Do you build that into pricing ahead of time or just eat it?

In reply to - Jack posted an update in the group Troubleshooting & Repairs We charge a service/diagnostic to come out and troubleshoot. The only time we roll that into the total is when the customer decides to replace […] ]]> 95cb4f7dc68779b694822371fbb652da Jack posted a new activity comment https://hvachub.co/news-feed/p/5932/#acomment-5936 Thu, 12 Feb 2026 03:18:02 +1300 That’s how I look at it too. The cost to get there is real whether they fix it or not.

In reply to - Jack posted an update in the group Troubleshooting & Repairs We charge a service/diagnostic to come out and troubleshoot. The only time we roll that into the total is when the customer decides to replace […] ]]> e1a33f3b5e382d695ad3668b1f3bc687 Jack posted an update in the group Troubleshooting & Repairs: We charge a service/diagnostic to come out and […] https://hvachub.co/news-feed/p/5932/ Thu, 12 Feb 2026 01:30:48 +1300 We charge a service/diagnostic to come out and troubleshoot. The only time we roll that into the total is when the customer decides to replace the system and signs off on the install. Otherwise the diagnostic stays separate, even if it turns into a decent sized repair.

Do any of you waive or apply that initial fee once the repair crosses… Read more

]]> 14 88511d1020036a292034b752f39d4805 Jack posted a new activity comment https://hvachub.co/news-feed/p/5747/#acomment-5749 Sun, 08 Feb 2026 00:33:01 +1300 That’s not dirt, that’s factory-installed insulation for extra efficiency.

In reply to - Jules posted an update in the group HVAC Installation Best Practices I’m sure this thing cooled great… before the coil turned into a dust blanket and airflow became optional. ]]> 303a193d7034dd1739a8e06d4ebbfef4 Jack posted a new activity comment https://hvachub.co/news-feed/p/5627/#acomment-5652 Thu, 05 Feb 2026 18:26:09 +1300 Techs don’t just leave for no reason. Most of the time it’s because they’re not respected or not paid what the work is actually worth. Nobody wakes up and quits a good shop.

In reply to - Benjamin posted an update in the group HVAC Installation Best Practices Hello All, ]]> 2570db3b4569525f414ea94d269610da Jack posted a new activity comment https://hvachub.co/news-feed/p/5348/#acomment-5352 Thu, 29 Jan 2026 21:11:44 +1300 Flow and balance problems are the worst because nothing actually fails. The system keeps running just good enough to waste your time.

In reply to - Grayson posted an update in the group HVAC Installation Best Practices Ran into a situation on this unit where performance just wasn’t lining up with what we expected. Everything was technically running, but the […] ]]> 859baea8468ea46b640786ad5478f8f6 Jack posted a new activity comment https://hvachub.co/news-feed/p/5247/#acomment-5276 Thu, 29 Jan 2026 06:34:38 +1300 Flow behaving like it has its own mood today.

In reply to - Owen posted an update in the group Troubleshooting & Repairs Unit running flow not stable tracking it. ]]> e534786f9cfecc915767210735a5b1b0 Jack posted a new activity comment https://hvachub.co/news-feed/p/5204/#acomment-5254 Thu, 29 Jan 2026 00:33:34 +1300 I like the platform overall. It’s clean and easy to use, and it actually feels like a community instead of a sales board. That said, it would be great to see more owner-level conversations things like hiring, pricing stress, dealing with customers, and running the business day to day. Tech talk is important, but a lot of us are juggling way… Read more

In reply to - HVAC Community Hub posted an update in the group Troubleshooting & Repairs Hey everyone just checking in. If you’ve faced any issues using the community, or if there’s anything you’d like us to improve or […] ]]> 7f029f1591d3b22c4acb81e03e1ebce5 Jack posted a new activity comment https://hvachub.co/news-feed/p/4996/#acomment-4997 Thu, 22 Jan 2026 23:54:18 +1300 Power doesn’t mean control. First thing I’d check is if the control board is actually seeing the call or just sitting there powered up doing nothing.

In reply to - James posted an update in the group HVAC Installation Best Practices Unit won’t respond even though everything has power. ]]> 8183d6f1a4a826b7ab2bb33d699371e7 Jack posted a new activity comment https://hvachub.co/news-feed/p/4824/#acomment-4830 Mon, 19 Jan 2026 06:07:43 +1300 Depends entirely on state code. Some allow it, some don’t.

In reply to - Adam posted an update in the group Troubleshooting & Repairs Well… that’s a solution. ]]> 21e54d5542a0e0eab50108b4cfbbf0b2 Jack posted a new activity comment https://hvachub.co/news-feed/p/4606/#acomment-4615 Wed, 14 Jan 2026 04:32:14 +1300 Under 50% and they’re still uncomfortable? I’d be looking at infiltration before selling humidity solutions.

In reply to - Lucas posted an update in the group HVAC Contractors & Subcontractors Checked humidity while wrapping up a service call today. Older house, customer keeps saying the air feels dry even though the system itself […] ]]> 745c3b7d41a0e7ac5fe6e182f6f453c5 Jack posted a new activity comment https://hvachub.co/news-feed/p/4556/#acomment-4583 Tue, 13 Jan 2026 12:21:17 +1300 That unit owes nobody anything anymore 😂

In reply to - Henry posted an update in the group HVAC Tools & Equipment Not every call is about fixing anymore. This unit’s been running longer than some techs in the trade 😅 At what point do you stop chasing repairs and […] ]]> 888e805187e3b435693122c895539fd7 Jack posted a new activity comment https://hvachub.co/news-feed/p/4544/#acomment-4582 Tue, 13 Jan 2026 12:01:56 +1300 Good call. Going to check it during a heat call.

In reply to - Jack posted an update in the group HVAC Installation Best Practices Check ground and incoming voltage before blaming the board. A lot of ‘bad boards’ aren’t bad at all. ]]> 47c0a72053f663504c9676c3586fec33 Jack posted a new activity comment https://hvachub.co/news-feed/p/4544/#acomment-4570 Tue, 13 Jan 2026 09:56:59 +1300 Customer mentioned a few outages over the last month. Could definitely be related.

In reply to - Jack posted an update in the group HVAC Installation Best Practices Check ground and incoming voltage before blaming the board. A lot of ‘bad boards’ aren’t bad at all. ]]> 2fe7ab2b8ddcc6b3a4770e981c7542d0 Jack posted a new activity comment https://hvachub.co/news-feed/p/4544/#acomment-4558 Tue, 13 Jan 2026 07:45:10 +1300 Facts. This one’s been intermittent which makes it even more annoying.

In reply to - Jack posted an update in the group HVAC Installation Best Practices Check ground and incoming voltage before blaming the board. A lot of ‘bad boards’ aren’t bad at all. ]]> 628d1ab79368fdc184dc2813a02f7cb5 Jack posted a new activity comment https://hvachub.co/news-feed/p/4544/#acomment-4551 Tue, 13 Jan 2026 06:11:58 +1300 Yeah that’s next on my list. Voltage looked fine but haven’t checked ground resistance yet.

In reply to - Jack posted an update in the group HVAC Installation Best Practices Check ground and incoming voltage before blaming the board. A lot of ‘bad boards’ aren’t bad at all. ]]> d2be782da550528afbe1aafc44f46094 Jack posted an update in the group HVAC Installation Best Practices: Check ground and incoming voltage before blaming the […] https://hvachub.co/news-feed/p/4544/ Tue, 13 Jan 2026 04:25:12 +1300 Check ground and incoming voltage before blaming the board. A lot of ‘bad boards’ aren’t bad at all.

]]> 8 a9d7767eba0cf3a1c3079c9bdfce7705 Jack posted a new activity comment https://hvachub.co/news-feed/p/4481/#acomment-4484 Sat, 10 Jan 2026 22:33:06 +1300 Straightforward jobs rarely stay straightforward.

In reply to - Hugo posted an update in the group Troubleshooting & Repairs Sent our technician in for what looked like a routine check, but the numbers didn’t line up once he got into it. Appreciate him sticking with it and […] ]]> f48f0ed1778ac646854a16aaef2c1c0d Jack posted a new activity comment https://hvachub.co/news-feed/p/4334/#acomment-4338 Tue, 06 Jan 2026 23:31:22 +1300 Feels like one circuit’s doing the heavy lifting while the other clocks in late.

In reply to - Benjamin posted an update in the group HVAC Contractors & Subcontractors Spent time looking at a dual-circuit water-cooled chiller where, on paper, both circuits should behave the same. Same room, same water […] ]]> 3c0410c4a48aaea4102b4a452498a0a2 Jack posted a new activity comment https://hvachub.co/news-feed/p/3860/#acomment-3867 Fri, 19 Dec 2025 11:17:37 +1300 Non-condensables will do this without obvious pressure trends.

In reply to - Salvatore posted an update in the group HVAC Tools & Equipment Catching intermittent relief valve venting on the condenser with no high-head alarms or trips. Data looks normal, but something’s clearly slipping […] ]]> c24e282b3a9e700848be9c4cc96acc79 Jack posted a new activity comment https://hvachub.co/news-feed/p/3812/#acomment-3824 Thu, 18 Dec 2025 15:01:28 +1300 That wording would’ve helped me today.

In reply to - Jack posted an update in the group HVAC Reputation Powerhouse-Win Trust, Dominate Reviews, and Stand Out Outline Had an awkward situation today – customer hinted they’d leave a bad review if we didn’t adjust […] ]]> e5e9a6f7c32b1d7fe877bb3b406639a2 Jack posted a new activity comment https://hvachub.co/news-feed/p/3812/#acomment-3822 Thu, 18 Dec 2025 15:01:26 +1300 That line makes a lot of sense. Clear and fair.

In reply to - Jack posted an update in the group HVAC Reputation Powerhouse-Win Trust, Dominate Reviews, and Stand Out Outline Had an awkward situation today – customer hinted they’d leave a bad review if we didn’t adjust […] ]]> 519e14b2a1a0897f9a304cc85db0672a Jack posted a new activity comment https://hvachub.co/news-feed/p/3812/#acomment-3820 Thu, 18 Dec 2025 15:01:24 +1300 Might need to start setting that expectation earlier.

In reply to - Jack posted an update in the group HVAC Reputation Powerhouse-Win Trust, Dominate Reviews, and Stand Out Outline Had an awkward situation today – customer hinted they’d leave a bad review if we didn’t adjust […] ]]> 7e8bf004d79f8aa3248cfbcbf9eb9ae7 Jack posted a new activity comment https://hvachub.co/news-feed/p/3812/#acomment-3818 Thu, 18 Dec 2025 15:01:22 +1300 That’s a good approach – keeps it professional without escalating.

In reply to - Jack posted an update in the group HVAC Reputation Powerhouse-Win Trust, Dominate Reviews, and Stand Out Outline Had an awkward situation today – customer hinted they’d leave a bad review if we didn’t adjust […] ]]> bda85409f4ac1ef4bb75acac0acdc597 Jack posted a new activity comment https://hvachub.co/news-feed/p/3812/#acomment-3816 Thu, 18 Dec 2025 15:01:19 +1300 Documentation would’ve helped here. Lesson learned.

In reply to - Jack posted an update in the group HVAC Reputation Powerhouse-Win Trust, Dominate Reviews, and Stand Out Outline Had an awkward situation today – customer hinted they’d leave a bad review if we didn’t adjust […] ]]> 4b9312fb44ddcdbdeaa262c235731812 Jack posted a new activity comment https://hvachub.co/news-feed/p/3812/#acomment-3814 Thu, 18 Dec 2025 15:01:18 +1300 Exactly. Nothing came up until payment time.

In reply to - Jack posted an update in the group HVAC Reputation Powerhouse-Win Trust, Dominate Reviews, and Stand Out Outline Had an awkward situation today – customer hinted they’d leave a bad review if we didn’t adjust […] ]]> be215a662dd6470b339b50895ea19cf4 Jack posted an update in the group HVAC Reputation Powerhouse-Win Trust, Dominate Reviews, and Stand Out Outline: Had an awkward situation today - customer hinted they’d […] https://hvachub.co/news-feed/p/3812/ Thu, 18 Dec 2025 15:01:16 +1300 Had an awkward situation today – customer hinted they’d leave a bad review if we didn’t adjust the invoice.
Work was done properly, no issues raised during the job, but the review threat came up at the end.
Not sure where the line is between protecting your reputation and setting the wrong precedent.

]]> 12 ecd70422bc91854f6d78cb517b36fc1c Jack posted a new activity comment https://hvachub.co/news-feed/p/3574/#acomment-3586 Thu, 11 Dec 2025 21:48:39 +1300 Didn’t think of return interaction. That could be part of it for sure.

In reply to - Jack posted an update in the group HVAC Installation Best Practices Seeing a weird one – when the supply fan ramps up, a few VAV boxes actually lose airflow for a moment. CFM drops for a couple seconds like […] ]]> 5cb470cb28ed85b9627ed29dbf46d106 Jack posted a new activity comment https://hvachub.co/news-feed/p/3574/#acomment-3584 Thu, 11 Dec 2025 21:48:37 +1300 Aggressive tuning is definitely possible. Need to review that loop.

In reply to - Jack posted an update in the group HVAC Installation Best Practices Seeing a weird one – when the supply fan ramps up, a few VAV boxes actually lose airflow for a moment. CFM drops for a couple seconds like […] ]]>