HVAC Community Hub | Juan | Activity

Juan posted a new activity comment

Mon, 03 Aug 2026 23:27:43 +1200

The customer has been paying to air condition their crawlspace for who knows how long and probably blamed the system the whole time.

In reply to - Harry posted an update in the group HVAC Installation Best Practices Customer complaint was one bedroom not cooling. Found this under the house. Flex completely disconnected from the boot, just dumping […]

Juan posted a new activity comment

Mon, 27 Jul 2026 19:08:07 +1200

Do a load calc to determine the correct size system. Most building and zoning departments are going to require a load calc and energy sheet to get a permit.

In reply to - Pietro posted an update in the group Troubleshooting & Repairs Does anyone have a moment would like to ask a few questions dealing with a situation got offered a job home is 1300 total sq ft 3br 1 bath with […]

Juan posted a new activity comment

Sun, 26 Jul 2026 03:09:34 +1200

4 year old system looking like that means the installer needs to be paying for this not the homeowner.

In reply to - Samuel posted an update in the group Troubleshooting & Repairs Pulled these out of a 4 year old system today. Nobody ever changed the filter drier.

Juan posted a new activity comment

Thu, 23 Jul 2026 21:39:03 +1200

Check the piston it’s a restriction.

In reply to - Robert posted an update in the group Troubleshooting & Repairs 2019 Bryant 2-ton R410A heat pump. Customer said the compressor made a terrible noise and then quit going. Outdoor fan runs fine, compressor […]

Juan posted a new activity comment

Tue, 14 Jul 2026 02:16:17 +1200

Do not do it.

In reply to - Fabio posted an update in the group Troubleshooting & Repairs Thinking about taking on a business partner to help with the office side while I stay in the field. Someone reached out wanting to handle […]

Juan posted a new activity comment

Thu, 09 Jul 2026 06:06:10 +1200

Goodman at 14 years with that repair history is living on borrowed time. not saying that to sell a system just saying it because it’s true.

In reply to - Nathan posted an update in the group Troubleshooting & Repairs Alright fellas, genuine question. At what point do you stop repairing and just tell the customer it’s time to replace. I’ve got a 14 year old […]

Juan posted a new activity comment

Mon, 06 Jul 2026 20:47:50 +1200

Fair point, this one could afford it, just didn’t want to spend the money.

In reply to - Owen posted an update in the group Troubleshooting & Repairs If your customer has been “repairing” a unit that looks like the one on the right for 6 years and you kept taking the repair calls without pushing […]

Juan posted a new activity comment

Fri, 03 Jul 2026 02:23:11 +1200

Not always but yeah more often than you’d think.

In reply to - Maxime posted an update in the group Troubleshooting & Repairs ok this is a vent more than a question. just got back from a call where the homeowner stood over my shoulder the entire time narrating what I […]

Juan posted a new activity comment

Thu, 02 Jul 2026 21:31:40 +1200

some of them mean well though, lonely people just want someone to talk to.

Juan posted an update in the group HVAC Installation Best Practices: Anybody else's supplier just randomly stop carrying a […]

Wed, 01 Jul 2026 07:38:00 +1200

Anybody else’s supplier just randomly stop carrying a part you’ve ordered for years with zero warning? Needed a specific contactor today, counter guy just shrugs and says discontinued. No replacement suggestion, nothing.

Juan posted a new activity comment

Thu, 25 Jun 2026 02:13:51 +1200

Financing on a capacitor genuinely surprised me the first time I saw it. Now it’s just normal.

In reply to - Alessandro posted an update in the group Troubleshooting & Repairs Question on financing. We offer it through Wisetack and Synchrony both. Lately feels like every other call wants financing now, even on […]

Juan posted a new activity comment

Mon, 01 Jun 2026 01:08:19 +1200

Books that genuinely helped me when I was at your stage. E Myth Revisited. Simple Numbers by Greg Crabtree. Profit First. Not HVAC specific but the principles are the same. Read them in that order.

In reply to - Nathan posted an update in the group HVAC Installation Best Practices Looking for guidance and possibly a mentor.4 years ago I walked out of my job and started my own thing on a hope, a prayer, and betting […]

Juan posted a new activity comment

Fri, 29 May 2026 23:27:46 +1200

Most people who stay employed wish they’d tried after year ten. Let’s not pretend either path is obviously right.

In reply to - Oliver posted an update in the group Troubleshooting & Repairs Curious on what people did for marketing starting out. I have been posting in Facebook groups and boosting Facebook posts. Started in March. April […]

Juan posted a new activity comment

Tue, 26 May 2026 13:55:21 +1200

Honestly the guys I see complaining about margins are usually the ones not tracking their actual numbers. They quote a job, do it, collect the money and feel busy, but they never actually sit down and figure out what they’re keeping. Most would be shocked.

In reply to - Elijah posted an update in the group HVAC Installation Best Practices I’ve been in this industry for 11 years and I want to ask something that nobody really talks about honestly. Is HVAC still actually worth it […]

Juan posted a new activity comment

Fri, 22 May 2026 00:41:32 +1200

I start calling suppliers in other cities when this happens. sometimes you can ship overnight from 3 states away faster than waiting on local stock.

In reply to - Jack posted an update in the group Troubleshooting & Repairs Ordered a specific fan motor Monday was told it would be in Wednesday. Called Wednesday. They said Thursday. Called Thursday. Now it’s Friday […]

Juan posted a new activity comment

Thu, 21 May 2026 22:26:32 +1200

Nextdoor app. Completely free. Answer questions, be helpful, don’t be spammy. I get 2-3 calls a month just from that.

In reply to - Cameron posted an update in the group HVAC Installation Best Practices Question for the group, specifically for the people who have been running their own shop for 3+ years. What actually moved the needle for […]

Juan posted a new activity comment

Tue, 19 May 2026 09:32:09 +1200

The “it’s in the queue” line is the most used stall tactic in property management. they know exactly what they’re doing

In reply to - Elijah posted an update in the group Troubleshooting & Repairs Ran into something today that honestly just frustrated me. Did a full changeout for a property management company back in March. Two units. Big […]

Juan posted a new activity comment

Fri, 15 May 2026 08:44:51 +1200

Manufacturers keep cutting labor allowances while everything else gets more expensive.

In reply to - Brandon posted an update in the group Troubleshooting & Repairs Everybody talks about warranty like it’s free work for HVAC companies Meanwhile you’re driving back out, dealing with parts, labor, callbacks, […]

Juan posted a new activity comment

Wed, 13 May 2026 21:14:02 +1200

The whole industry changed after Covid honestly.

In reply to - Miles posted an update in the group Troubleshooting & Repairs Anybody else feel like customers think HVAC companies just randomly started charging more overnight 😅 Meanwhile equipment prices, parts, […]

Juan posted a new activity comment

Tue, 12 May 2026 19:20:18 +1200

I thought workers comp was bad until I started looking at health insurance.

In reply to - Alessandro posted an update in the group HVAC Installation Best Practices Started looking into health insurance options for employees this week and honestly didn’t realize how all over the place pricing […]

Juan posted a new activity comment

Mon, 11 May 2026 19:36:20 +1200

Cheap installs keep service techs busy 😂

In reply to - Cameron posted an update in the group HVAC Installation Best Practices Hey,

Juan posted a new activity comment

Fri, 08 May 2026 03:45:55 +1200

If it’s legitimate I’ll fix it no problem. If it’s random stuff after the fact, different story.

In reply to - Nicolas posted an update in the group Troubleshooting & Repairs Had a weird situation recently with a customer after a job was already wrapped up. During the work everything was normal. Walked through […]

Juan posted a new activity comment

Sun, 03 May 2026 01:13:29 +1200

Some techs rush and don’t check properly, that’s where callbacks come from.

In reply to - Owen posted an update in the group Troubleshooting & Repairs how many callbacks do you guys actually consider normal before you start second guessing the original job? i’m not talking about random stuff breaking […]

Juan posted a new activity comment

Thu, 30 Apr 2026 00:30:06 +1200

Honestly depends what stage you’re at. Early on it was all referrals and repeat customers. Now it’s a mix. Online brings volume, referrals bring better quality jobs most of the time.

In reply to - Matthew posted an update in the group HVAC Installation Best Practices How are you guys getting most of your work right now still word of mouth or more online? Feels like it’s changing a bit lately where I’m […]

Juan posted a new activity comment

Tue, 28 Apr 2026 19:31:17 +1200

We adjusted slightly this year. Not a big jump, just enough to keep up with parts and labor. Customers haven’t really pushed back so far.

In reply to - Pietro posted an update in the group HVAC Installation Best Practices Hey,

Juan posted an update in the group HVAC Installation Best Practices: Anyone here using AI for day to day office work?

Tue, 28 Apr 2026 08:56:00 +1200

Anyone here using AI for day to day office work?

Juan posted a new activity comment

Sun, 12 Apr 2026 05:00:04 +1200

I’d rather do one less job a day than go back twice.

In reply to - Samuel posted an update in the group HVAC Installation Best Practices Callbacks are killing time over small misses lately. Anyone else dealing with this?

Juan posted a new activity comment

Fri, 20 Mar 2026 01:46:08 +1300

Seen this exact thing twice. Both times solenoid had failed open. Valve itself was fine. Swapped the solenoid both times and the valve shifted immediately.

In reply to - Hugo posted an update in the group Troubleshooting & Repairs Went out on a spring service call this week. Homeowner mentioned their heating bills were a lot higher than usual this winter but figured it was […]

Juan posted a new activity comment

Thu, 19 Mar 2026 07:49:59 +1300

Every March. Without fail. Someone’s yard guy got a little too close over winter

In reply to - Grayson posted an update in the group HVAC Installation Best Practices March startups never disappoint. 🙃

Juan posted a new activity comment

Wed, 11 Mar 2026 12:13:18 +1300

Customer not paying for drywall work over a stat wire.

In reply to - Tyler posted an update in the group Troubleshooting & Repairs

Juan posted a new activity comment

Thu, 19 Feb 2026 01:58:18 +1300

It is, but so is losing your reputation. I’d rather eat one job than lose ten referrals.

In reply to - Grayson posted an update in the group Troubleshooting & Repairs Most customers won’t remember the exact number on the invoice a year from now. But they’ll remember if you showed up when you said you would, […]

Juan posted an update in the group HVAC Installation Best Practices: 30’ ceilings + scissor lift all day. Trying to keep the […]

Thu, 19 Feb 2026 00:06:19 +1300

30’ ceilings + scissor lift all day.
Trying to keep the trunk straight while dodging steel and sprinkler lines.
Whoever drew this on paper definitely wasn’t the one hanging it 😂

Juan posted a new activity comment

Tue, 17 Feb 2026 22:03:30 +1300

Private equity outfits in my area are charging almost double what I am and still booked out. If AI was going to kill margins, it would’ve happened already.

In reply to - Matteo posted an update in the group HVAC Installation Best Practices Anyone else noticing customers coming in way more “prepared” than before? Not just YouTube stuff I mean price ranges, part numbers, even […]

Juan posted a new activity comment

Thu, 12 Feb 2026 05:05:45 +1300

Stubbed everything and left slack. Way easier when it drops exactly where it’s supposed to.

In reply to - Juan posted an update in the group HVAC Installation Best Practices Spent more time planning the lift than the actual setting weights, rigging points, curb alignment, clearances. One bad pick and it’s an […]

Juan posted a new activity comment

Thu, 12 Feb 2026 03:05:58 +1300

100%. A good operator makes it look easy. A bad one ruins your whole week.

Juan posted an update in the group HVAC Installation Best Practices: Spent more time planning the lift than the actual […]

Wed, 11 Feb 2026 21:42:30 +1300

Spent more time planning the lift than the actual setting weights, rigging points, curb alignment, clearances. One bad pick and it’s an expensive mistake real quick.

Juan posted a new activity comment

Wed, 11 Feb 2026 00:25:45 +1300

Could also be draft changing once the heat exchanger gets fully hot.

In reply to - James posted an update in the group HVAC Installation Best Practices Flame rectification dropping below spec once cabinet temp rises past 120°F. Runs fine cold, problems show up after it’s been on a while.

Juan posted a new activity comment

Sat, 07 Feb 2026 06:28:50 +1300

Had the same thing last year. Big job, happy customer, then boom 1 star.

In reply to - Leonard posted an update in the group Troubleshooting & Repairs did a big job for a client recently, everything quoted clearly, approved in advance, work done exactly how they wanted it, no change orders […]

Juan posted a new activity comment

Thu, 05 Feb 2026 13:25:13 +1300

Nothing like letting copper sing directly to the framing

In reply to - Aiden posted an update in the group HVAC Installation Best Practices Copper line set secured with a rigid metal strap no isolation, no allowance for thermal expansion. Over time this setup transfers […]

Juan posted a new activity comment

Tue, 03 Feb 2026 04:22:03 +1300

How ugly is this going to get cost-wise if it’s duct or balance related?

In reply to - Matthew posted an update in the group HVAC Installation Best Practices Runs. Moves air. Still wrong. Temps won’t hold and nothing points to a clean failure. Been staring at duct and balance longer than I planned.

Juan posted a new activity comment

Sat, 31 Jan 2026 11:45:52 +1300

Good point. I’ll check with a couple local suppliers and see what they offer.

In reply to - Juan posted an update in the group HVAC Installation Best Practices Hello

Juan posted a new activity comment

Sat, 31 Jan 2026 09:45:30 +1300

That’s kind of where we’re at now. Grinding through it until the numbers justify help.

In reply to - Juan posted an update in the group HVAC Installation Best Practices Hello

Juan posted a new activity comment

Sat, 31 Jan 2026 07:52:53 +1300

Appreciate that. Sounds like it’s more of a helper than a full replacement, which might be realistic.

In reply to - Juan posted an update in the group HVAC Installation Best Practices Hello

Juan posted a new activity comment

Sat, 31 Jan 2026 05:47:05 +1300

That’s good to know. Saving money doesn’t help if it costs time fixing mistakes after.

In reply to - Juan posted an update in the group HVAC Installation Best Practices Hello

Juan posted a new activity comment

Sat, 31 Jan 2026 03:38:54 +1300

Accuracy matters more than speed for us right now. Just wondering if there’s something that keeps both in balance.

In reply to - Juan posted an update in the group HVAC Installation Best Practices Hello

Juan posted a new activity comment

Sat, 31 Jan 2026 02:05:19 +1300

That’s exactly my concern. One change from the GC and it turns into emails all day. Trying to see if anything actually speeds it up instead of adding steps.

In reply to - Juan posted an update in the group HVAC Installation Best Practices Hello

Juan posted an update in the group HVAC Installation Best Practices: Hello

Sat, 31 Jan 2026 00:20:20 +1300

Hello

Juan posted a new activity comment

Thu, 22 Jan 2026 11:20:35 +1300

Still have to deal with the result.

In reply to - Juan posted an update in the group Troubleshooting & Repairs Customer complained about poor airflow and high runtime even though the unit was cooling. Pressures were fine, compressor was doing its job, but […]

Juan posted a new activity comment

Thu, 22 Jan 2026 10:46:20 +1300

I hate writing on duct. Feels like giving up.

In reply to - Charles posted an update in the group HVAC Installation Best Practices Someone before us clearly had a long day here. Arrows, notes, airflow directions written straight on the duct. You can tell they were […]

Juan posted a new activity comment

Thu, 22 Jan 2026 09:26:30 +1300

That’s exactly what this looked like.