Terms & Conditions

These Terms explain the rules, responsibilities, and expectations for using HVAC Community Hub. By accessing our site, creating an account, or purchasing a membership, you agree to these terms.

HVACHub.co and the HVAC Community mobile applications are owned and operated by Vironika Agency.

Need Support?

Our team is here to help with account access, billing questions, or policy clarifications Contact Support

1. Services & Memberships

HVAC Community Hub offers two categories of services:

A. Community Membership Plans

Designed for networking, learning, and collaboration within the HVAC community.

Available plans include:

• HVAC Visitor Plan – Free access with no community participation
• HVAC Family Plan – Free access to the community for 365 days
• HVAC Community Pro
  • Monthly – $9.99/month (first month trial for $1)
  • Annual – $99/year
  • Lifetime – $499 one-time
• HVAC Founders Elite Circle – $1,999 one-time (includes full community access and all premium courses)

B. HVAC Growth Plan

A business-focused subscription designed to help HVAC businesses improve visibility, rankings, and lead generation.

• Includes a 7-day free trial
• Automatically renews at $249/month unless cancelled before the trial ends

Specific features and inclusions for each plan are described on their respective pages and may change over time.

2. User Accounts

• You are responsible for maintaining the confidentiality of your login credentials.
• All activity under your account is your responsibility.
• We reserve the right to suspend or terminate accounts that violate community standards, misuse services, or engage in unlawful activity.

3. Payments & Billing

• Paid plans are billed in advance on a recurring or one-time basis, depending on the plan selected.
• Trials convert automatically into paid subscriptions unless cancelled before the trial period ends.
• You agree to keep billing information accurate and up to date.
• Prices may change in the future. Where changes materially affect existing members, advance notice will be provided.

Payments may be accepted via third-party payment providers or manual bank transfers, depending on availability. We do not store card details.

4. Refunds

Refunds are governed by our Cancellation & Refund Policy. Key terms include:

• Community Pro (Monthly, Annual, Lifetime):
  A 7-day refund window applies from the date of first purchase only.
  Refunds are available only if requested within 7 days of the initial purchase.
• Renewals:
  All renewal payments are non-refundable, including monthly or annual renewals, regardless of usage.
• HVAC Growth Plan:
  Includes a 7-day free trial. Once the trial ends and the paid subscription begins, no refunds are provided.
• HVAC Founders Elite Circle:
  Eligible for refund within 7 days of purchase, provided premium courses or downloadable content have not been accessed.
  Once accessed, the purchase becomes non-refundable.
• Standalone Digital Products (if offered):
  Non-refundable due to instant access.

Cancelling a subscription stops future billing but does not automatically trigger a refund unless the above conditions are met.

5. Intellectual Property

All content, courses, videos, and materials provided by HVAC Community Hub are owned by us unless explicitly stated. You may not copy or redistribute without written permission.

6. User-Generated Content

By posting content within the community, you grant HVAC Community Hub a non-exclusive license to display and use that content within the platform. You are responsible for ensuring your content does not violate laws or third-party rights.

7. Community Standards

• No harassment, hate, or abusive behaviour.
• No spam, phishing, or unsolicited promotions.
• No illegal, misleading, or plagiarized content

8. Limitation of Liability

HVAC Community Hub is not liable for indirect, incidental, or consequential damages. Our total liability is limited to the amount paid by you, if any, in the preceding billing period.

9. Governing Law & Jurisdiction

These Terms are governed by the laws applicable in the jurisdiction where HVAC Community Hub is operated. Any disputes will be resolved in the appropriate courts of that jurisdiction.

10. Platform Availability

We strive for reliable availability but do not guarantee uninterrupted access. Maintenance, upgrades, or external factors may result in temporary downtime.

11. Third-Party Integrations

Certain features rely on third-party services (e.g., payments, analytics, communications). Your use of those services is subject to their respective terms and policies.

12. Updates to Terms

We may update these Terms from time to time. Continued use of the platform after updates constitutes acceptance of the revised Terms.

13. Contact

For questions or support, contact us at support@hvachub.co

Quick FAQ

What memberships do you offer?
Free, Monthly Growth, and Lifetime Founder plans.

Where can I read the refund policy?
Please see our Refund Policy page.

How do I update billing details?
Billing details can be updated from your account dashboard.

Legal note: These Terms apply to HVACHub.co and the HVAC Community mobile applications operated by Vironika Agency.

Last updated: December 23, 2025

×

Privacy Policy

This Privacy Policy explains how HVAC Community Hub, operated by Vironika Agency, collects, uses, stores, and protects your personal data when you use our website, mobile app, and community features.

Need Support?

If you have questions about how we handle your data, our team is here to help – Contact Support

1. Information We Collect

• Account details: Name, email, password, profile fields.
• Community activity: Posts, comments, messages, group interactions.
• Course activity: Progress, lessons viewed, quiz submissions.
• Technical data: IP address, device type, browser data, usage patterns.
• Payment information: Payment details are processed securely by third-party payment providers (such as PayPal) or collected for manual bank transfers. We do not store credit or debit card numbers. For bank transfers, we may record limited transaction details (such as payer name, reference ID, and payment status) for reconciliation and support purposes.
• Uploaded media: Images used in profiles, activity feeds, groups, and messages.

2. How We Use Your Information

• To create and manage your user account.
• To enable participation in community groups, messaging, feeds, and discussions.
• To deliver courses, monitor progress, and provide certificates or records.
• To process payments and manage billing and subscriptions.
• To improve performance, usability, and platform experience.
• To secure the platform, prevent fraud, and enforce policies.
• To communicate important updates, service notices, or relevant announcements.
• To offer customer support and resolve issues.

3. GDPR Compliance (For EU/EEA Users)

• The right to access your personal data.
• The right to request corrections or updates.
• The right to request deletion (“Right to be forgotten”).
• The right to restrict or object to processing.
• The right to data portability.
• The right to withdraw consent at any time.
• The right to file a complaint with your local data protection authority.

Legal Basis for Processing

• Contract necessity: To deliver memberships and services you sign up for.
• Legitimate interest: To operate and improve our platform.
• Consent: For email marketing or optional features.
• Legal obligation: When complying with regulatory requirements.

International Data Transfers

Your information may be processed outside your country of residence, including regions with different data protection laws. We use appropriate safeguards, such as secure hosting environments and industry-standard protection measures.

4. Sharing Your Information

• Trusted third-party services, including payment processors, hosting providers, analytics tools, and communication platforms, strictly for operating and improving the platform.
• Legal authorities when required by law.
• Other members when you voluntarily post or share content.

5. Cookies & Tracking

We use cookies to enhance user experience, analyze traffic, and remember preferences. EU/EEA users may see a consent banner. For full details, see our Cookie Policy.

6. Data Storage & Security

• Data is stored using secure, modern hosting infrastructure.
• We apply encryption and best-practice security controls.
• No online platform can guarantee 100% security, but we take every reasonable measure.

7. Data Retention

We retain data only as long as necessary to deliver services, meet legal obligations, and maintain platform operations. You may request account deletion at any time.

8. Children’s Privacy

We do not knowingly collect data from individuals under the age of 16. If such data is discovered, it will be deleted.

9. Third-Party Links

Our platform may contain links to external websites. We are not responsible for their privacy practices or content. Payment providers and banking institutions operate independently and are governed by their own privacy and security policies.

10. Dispute Resolution & Jurisdiction

Any disputes related to this policy will follow the governing law and jurisdiction outlined in our Terms & Conditions.

11. Updates to This Policy

We may update this Privacy Policy periodically. Continued use of our platform after changes indicates acceptance of the revised version.

Quick FAQ

Do you store my payment details?
No. All payments are handled securely by third-party processors. We never store your card details.

Can I request deletion of my data?
Yes. You may request deletion of your account and associated data at any time, subject to legal requirements.

Do you sell my personal information?
No. We do not sell, rent, or trade personal data with third parties.

Legal note: This Privacy Policy works together with our Cookie Policy and Terms & Conditions.

Last updated: December 23, 2025

This policy applies to HVACHub.co and the HVAC Community mobile applications operated by Vironika Agency.

×