HVAC Community Hub | Site-Wide Activity https://hvachub.co/news-feed/ Activity feed for the entire site. Wed, 27 May 2026 21:23:34 +1200 https://buddypress.org/?v=3.0.2 en-US 30 hourly 2 c3cd83661fa4e17c499f41c18a6d0357 Caleb posted an update in the group HVAC Installation Best Practices: Quoted a job on Monday. Customer said they needed to […] https://hvachub.co/news-feed/p/7424/ Wed, 27 May 2026 07:07:00 +1200 Quoted a job on Monday. Customer said they needed to think about it.
Just drove past their house and saw another company’s truck in the driveway.

]]> 17 35607a77d01833aac799648447bdbccb Fabio posted an update in the group Troubleshooting & Repairs: How are you actually surviving the slow months […] https://hvachub.co/news-feed/p/7421/ Tue, 26 May 2026 23:40:00 +1200 How are you actually surviving the slow months financially as a small business owner.
Not the textbook answer. The real one.
January through March nearly killed me this year. I had two techs to pay, two truck payments, insurance, and the phone was basically silent for 6 weeks straight. I burned through almost everything I had saved from… Read more

]]> 12 6124ac3c10040e749e9c5dee13d74659 Dylan posted an update in the group Troubleshooting & Repairs: Something my mentor told me when I was coming up that […] https://hvachub.co/news-feed/p/7397/ Tue, 26 May 2026 11:26:00 +1200 Something my mentor told me when I was coming up that I think about a lot.
He said the customer isn’t paying for the part. They’re paying for you knowing which part it is. I was making 14/hr at the time and it changed how I thought about what I was learning. Now I own my own shop and I tell my techs the same thing.
Don’t undersell your… Read more

]]> 6 30eed2313de9cf32acddd67835b38c45 Elijah posted an update in the group HVAC Installation Best Practices: I've been in this industry for 11 years and I want to […] https://hvachub.co/news-feed/p/7373/ Tue, 26 May 2026 01:42:00 +1200 I’ve been in this industry for 11 years and I want to ask something that nobody really talks about honestly.
Is HVAC still actually worth it as a business in 2025?
I’ve seen the industry explode in the last 10 years. Certain markets are completely oversaturated. Margins on installs are razor thin because every guy with a van and a 608 cert… Read more

]]> 24 fe38d6de1135fabd8f9ad998dc76d58c Aiden posted an update in the group Troubleshooting & Repairs: so my google business profile got suspended this […] https://hvachub.co/news-feed/p/7370/ Mon, 25 May 2026 23:30:00 +1200 so my google business profile got suspended this morning with zero warning
no email. no explanation. just suspended when I went to check my reviews.
been building that profile for 3 years. 94 reviews. 4.8 stars. it’s basically how I get 60% of my calls.
called google support and sat on hold for 47 minutes and the person I got clearly had no… Read more

]]> 30 a14179ce56445992de5f829ad1a3843a Mike joined the group Troubleshooting & Repairs https://hvachub.co/news-feed/p/7368/ Mon, 25 May 2026 19:07:11 +1200 0 a14179ce56445992de5f829ad1a3843a Mike joined the group HVAC Installation Best Practices https://hvachub.co/news-feed/p/7367/ Mon, 25 May 2026 19:07:11 +1200 0 44ad66724acceb4ca05e3870d61ae3fb Mike became a registered member https://hvachub.co/news-feed/p/7366/ Mon, 25 May 2026 19:07:10 +1200 0 73e29fa3abee6932ec86cdf416a10e48 James posted an update in the group HVAC Installation Best Practices: Replaced a capacitor for a customer in February .Today […] https://hvachub.co/news-feed/p/7359/ Mon, 25 May 2026 02:09:00 +1200 Replaced a capacitor for a customer in February .Today they called because the system isn’t cooling. Different problem completely. Compressor pulling high amps, probably on its way out.
They want it fixed for free because I just worked on it.
How do you explain to someone that the part I replaced is working fine and has nothing to do with the compressor?

]]> 6 12faa1254a1daf8b040a51d7a9415c30 Robert posted an update in the group HVAC Installation Best Practices: Honest question for the business owners in here. Do […] https://hvachub.co/news-feed/p/7344/ Sat, 23 May 2026 08:14:00 +1200 Honest question for the business owners in here.
Do you actually take days off or do you just call them days off and then work anyway?
I told my wife I was taking Sunday off. Answered 4 customer calls, quoted a job by email, and ordered parts before noon. I don’t know if I have a business or a job that follows me everywhere.

]]> 7 df0ba0cdcbc06c313445ffedcf4e13fc Grayson posted an update in the group HVAC Installation Best Practices: Serious question because I'm at a crossroads. Been […] https://hvachub.co/news-feed/p/7340/ Sat, 23 May 2026 05:00:00 +1200 Serious question because I’m at a crossroads.
Been doing residential for 4 years. Decent business, good reviews, mostly AC repairs and maintenance. Thinking about moving into light commercial.
People keep telling me commercial is where the real money is. But I also hear it’s slower to pay, more complex, more liability. Is the switch actually… Read more

]]> 6 024d4bdc21e6010060a9f1237312b6b5 Brandon posted an update in the group HVAC Installation Best Practices: Went out on a no cool call today. Homeowner said it […] https://hvachub.co/news-feed/p/7334/ Fri, 22 May 2026 23:58:00 +1200 Went out on a no cool call today. Homeowner said it stopped working yesterday. I walk up to the unit and the disconnect box is wide open. I mean the cover is literally hanging off. I close it. System starts.
Stood there for a full 30 seconds trying to decide how to explain the invoice.
Charged the diagnostic fee. Customer was very… Read more

]]> 7 aa22b64a4e1e439552365955129dd4db Chi joined the group Troubleshooting & Repairs https://hvachub.co/news-feed/p/7327/ Fri, 22 May 2026 17:36:17 +1200 0 aa22b64a4e1e439552365955129dd4db Chi joined the group HVAC Installation Best Practices https://hvachub.co/news-feed/p/7326/ Fri, 22 May 2026 17:36:17 +1200 0 835c5d7fe2d3e783b44f15bf797afe5e Chi became a registered member https://hvachub.co/news-feed/p/7325/ Fri, 22 May 2026 17:36:16 +1200 0 54da926cde08779a1c1f0f856445f31c Hugo posted an update in the group Troubleshooting & Repairs: I want to know who else is getting absolutely crushed […] https://hvachub.co/news-feed/p/7312/ Thu, 21 May 2026 22:44:00 +1200 I want to know who else is getting absolutely crushed by insurance this year.
General liability went up 22% at renewal. Commercial auto up 18%. Workers’ comp holding steady, which is the only good news.
I’ve been in business 7 years, and this is the first time I seriously looked at my insurance bill and had to just sit with it for a… Read more

]]> 6 96e2dd0f42a83df47028e87cbce70058 Jack posted an update in the group Troubleshooting & Repairs: Ordered a specific fan motor Monday was told it would be […] https://hvachub.co/news-feed/p/7311/ Thu, 21 May 2026 22:35:00 +1200 Ordered a specific fan motor Monday was told it would be in Wednesday. Called Wednesday. They said Thursday. Called Thursday. Now it’s Friday and they’re telling me Tuesday. Customer has been without AC for 5 days. it’s hot. They are not happy and I’m the one getting the calls. How are you guys handling parts delays without losing customers and your mind?

]]> 7 2d1d7c57bbd3b6bc514e3c93362af4cf HVAC Community Hub posted a new post. https://hvachub.co/?p=4063 Thu, 21 May 2026 22:22:00 +1200 784ffaa33651f7fe412e06fd660f1512 Eric posted an update in the group Troubleshooting & Repairs: Just got my EPA 608 cert last month. Working under […] https://hvachub.co/news-feed/p/7297/ Thu, 21 May 2026 01:24:00 +1200 Just got my EPA 608 cert last month. Working under a licensed guy right now learning the trade. Couple questions for anyone willing to help. What do you wish someone told you in year 1 that would have saved you the most time or money?
Residential or commercial to start?
What tools should I actually invest in first vs what can wait? Not looking… Read more

]]> 8 955c3cac050fe95a4958aca6cf9ae4b7 HVAC Community Hub posted a new post. https://hvachub.co/?p=4053 Wed, 20 May 2026 22:13:00 +1200 bc584f964cc5ede7a5f32f6221948941 Theo posted an update in the group Troubleshooting & Repairs: People want quality HVAC work until they see what […] https://hvachub.co/news-feed/p/7293/ Wed, 20 May 2026 21:21:00 +1200 People want quality HVAC work until they see what quality HVAC work actually costs.
Then the cheapest quote in town suddenly starts looking really good.
Then they call you back 6 months later wondering why the cheap guy’s work is falling apart.
Every. Single. Time.

]]> 6 1f027ee11188bbcc3de924d63187f670 Emiliano posted an update in the group HVAC Installation Best Practices: I've had 3 calls this month from homeowners who […] https://hvachub.co/news-feed/p/7277/ Wed, 20 May 2026 08:33:00 +1200 I’ve had 3 calls this month from homeowners who installed their own mini splits and now something isn’t right. Each call was at least 2 hours of sorting through their install mistakes. Part of me is annoyed. Part of me realizes these are now customers who will call me for everything going forward because they learned their lesson.
Is the DIY…

Read more

]]> 3 31d2c0f846bac529a23e987e171e7bb8 Cameron posted an update in the group HVAC Installation Best Practices: Question for the group, specifically for the people who […] https://hvachub.co/news-feed/p/7274/ Wed, 20 May 2026 06:31:00 +1200 Question for the group, specifically for the people who have been running their own shop for 3+ years.
What actually moved the needle for you marketing wise when you were small? Not what you heard works. What actually worked for you specifically.
I’ve been doing Google Ads for 4 months, spending about 800/mo. Getting calls but the quality… Read more

]]> 9 66aad62ef1b1798cbbde2650830e2959 AlexJ3 joined the group Troubleshooting & Repairs https://hvachub.co/news-feed/p/7270/ Wed, 20 May 2026 04:41:21 +1200 0 bf5ffdb46c80133caed08f75ab9dc877 AlexJ3 joined the group HVAC Installation Best Practices https://hvachub.co/news-feed/p/7269/ Wed, 20 May 2026 04:41:20 +1200 0 5e71ecd10d89ea3bc67d717850b9ff6b AlexJ3 became a registered member https://hvachub.co/news-feed/p/7268/ Wed, 20 May 2026 04:41:12 +1200 0 957c04f1a74f03e5992f9d1ab1e9acff Hunter posted an update in the group HVAC Installation Best Practices: I need to vent for a second placed an indeed ad for […] https://hvachub.co/news-feed/p/7263/ Wed, 20 May 2026 00:19:00 +1200 I need to vent for a second
placed an indeed ad for an experienced tech. $28-35/hr depending on experience plus benefits. had 47 applications in a week. Phone screened 12 of them. Scheduled 6 interviews. 2 showed up. Hired one.
He worked 3 days and texted me on day 4 that he wasn’t coming back. no reason. just not coming back. What is happening… Read more

]]> 9 c413152c4374af0268152c263800bafc Jacob posted an update in the group Troubleshooting & Repairs: Honest post here because I see a lot of highlight reel […] https://hvachub.co/news-feed/p/7257/ Tue, 19 May 2026 21:54:00 +1200 Honest post here because I see a lot of highlight reel stuff and I want to share something real.Year 2 of being on my own. started with my truck, my tools, and $800 in savings. first year was survival mode. lost money some months. ate through savings. almost quit in October.
Year 2 has been different. not rich but I’m actually paying myself… Read more

]]> 7 4219258579e7adfca872a8571ef732cb HVAC Community Hub posted a new post. https://hvachub.co/?p=4046 Tue, 19 May 2026 09:06:11 +1200
HVAC Customer Service: How to Keep Customers Coming Back

Most HVAC business owners focus all their energy on getting new customers. However, the real growth in any HVAC customer service business comes from keeping…

]]> 1d5d64ebed733858ddbbd3d8481a0f30 Adam posted an update in the group Troubleshooting & Repairs: Customer called at 4:55pm. system not cooling. told them […] https://hvachub.co/news-feed/p/7237/ Tue, 19 May 2026 08:54:00 +1200 Customer called at 4:55pm. system not cooling. told them I could be there in the morning. they said never mind they’ll call someone else.
called back at 7:30pm to tell me the other company quoted them $1,200 to replace a capacitor and asked if I could beat it.
I said $180 parts and labor.
they said wow why is there such a big difference?
I said… Read more

]]> 7 b921e666818adfb4866324a5a2afe964 Davida posted an update in the group HVAC Installation Best Practices: Genuine question and I want honest answers not […] https://hvachub.co/news-feed/p/7232/ Tue, 19 May 2026 06:49:00 +1200 Genuine question and I want honest answers not judgment
what are you guys actually charging for a diagnostic call right now. not the repair. just showing up, figuring out what’s wrong, telling them what it needs.
I’m at $89 and someone on here last week said they charge $189 for the same thing. both of us in the same state.
how is that… Read more

]]> 9 ebb2db6a5cbf514588394d0b2a28e6be Elijah posted an update in the group Troubleshooting & Repairs: Ran into something today that honestly just frustrated […] https://hvachub.co/news-feed/p/7228/ Tue, 19 May 2026 03:30:00 +1200 Ran into something today that honestly just frustrated me. Did a full changeout for a property management company back in March. Two units. Big job. Invoice was sent same day we finished.
It’s May. Still nothing.
Every time I call I get oh yes we have it, it’s in the queue for processing. What queue? It’s been 8 weeks.
At what point do you… Read more

]]> 8 80ff15e8932baf4709a603211ca26158 HVAC Community Hub posted a new post. https://hvachub.co/?p=3910 Sun, 17 May 2026 07:09:00 +1200 460b1a4fc41fab55b12a5db6bc6f05ed HVAC Community Hub posted a new post. https://hvachub.co/?p=3931 Sat, 16 May 2026 04:46:14 +1200 0682923ace98a02e0f7a1fc3891b388e Connor posted an update in the group HVAC Installation Best Practices: Been looking at changing financing companies after one […] https://hvachub.co/news-feed/p/7163/ Thu, 14 May 2026 23:49:00 +1200 Been looking at changing financing companies after one of our dealer fees jumped from 1.9% to almost 4%.
Not a huge deal on smaller tickets but it starts adding up fast on bigger installs.
Seems like a lot of financing companies tightened up on middle credit customers lately.

]]> 22 0ded8c076b730b00ddc044e9e8010f43 HVAC Community Hub posted a new post. https://hvachub.co/?p=4037 Thu, 14 May 2026 23:34:00 +1200 aa7e9323b634dfd82adaa9c71bbeb1df Matthew posted an update in the group HVAC Installation Best Practices: Homeowners are way more educated now but also way […] https://hvachub.co/news-feed/p/7135/ Thu, 14 May 2026 06:35:00 +1200 Homeowners are way more educated now but also way more confident in completely wrong information 😅
Feels like every other call lately starts with I watched a video or Google said it’s probably the TXV.

]]> 21 509fc10b9951b2109080a56cde4f3759 HVAC Community Hub posted a new post. https://hvachub.co/?p=4028 Thu, 14 May 2026 06:00:00 +1200 abb59dce882f5fa32122d223f40d9e70 Francesco posted an update in the group Troubleshooting & Repairs: Anybody here actually using AI heavily inside their […] https://hvachub.co/news-feed/p/7122/ Thu, 14 May 2026 02:45:00 +1200 Anybody here actually using AI heavily inside their HVAC business yet?
Not talking about basic Facebook posts and emails more actual operations stuff. Dispatching, price books, customer history, call notes, scheduling, internal systems, things like that.
Feels like some companies are starting to build crazy systems with it while most of us… Read more

]]> 17 4c3be70360daf0a633b3706076ec948a Emiliano posted an update in the group Troubleshooting & Repairs: Need to order new company shirts, hoodies, […] https://hvachub.co/news-feed/p/7112/ Wed, 13 May 2026 22:32:00 +1200 Need to order new company shirts, hoodies, equipment stickers and yard signs before things get busy again.
Last batch looked great for about a month then the shirts started shrinking, decals faded, and half the stickers started peeling off the condensers.
Who are you guys using that actually holds up in this trade?

]]> 15 568741d27ff09a5a3d0ba674e8b3fca9 Hunter posted an update in the group HVAC Installation Best Practices: Seeing more HVAC websites lately adding instant quote […] https://hvachub.co/news-feed/p/7093/ Wed, 13 May 2026 09:12:00 +1200 Seeing more HVAC websites lately adding instant quote tools and online pricing.
I get why companies are doing it because customers wanna see numbers before scheduling somebody out but at the same time HVAC jobs can change completely once you actually see the house.

]]> 16 e9de364fe4785dc4520ee20e7643cda9 Logan posted an update in the group Troubleshooting & Repairs: A lot of guys in this trade are great technicians […] https://hvachub.co/news-feed/p/7070/ Tue, 12 May 2026 21:43:00 +1200 A lot of guys in this trade are great technicians but terrible at pricing jobs.
Then they wonder why they stay busy all year and still don’t make money.

]]> 8 c54150fc9dadea8ac812def54b74d331 HVAC Community Hub posted a new post. https://hvachub.co/?p=4021 Tue, 12 May 2026 20:47:09 +1200
HVAC Software: Best Tools to Run Your Business in 2026

Running an HVAC business without the right software is like sending your technicians out without their tools. Everything takes longer. Mistakes happen more often. And…

]]> dcc0459bb8c36710bff18f176a82de40 Brandon posted an update in the group Troubleshooting & Repairs: Everybody talks about warranty like it’s free work for […] https://hvachub.co/news-feed/p/7052/ Tue, 12 May 2026 07:22:00 +1200 Everybody talks about warranty like it’s free work for HVAC companies
Meanwhile you’re driving back out, dealing with parts, labor, callbacks, phone calls, paperwork, waiting on suppliers and somehow still supposed to make money on it.

]]> 23 57e09641f37eee4f170066d318e79899 Alessandro posted an update in the group HVAC Installation Best Practices: Started looking into health insurance options for […] https://hvachub.co/news-feed/p/7044/ Tue, 12 May 2026 05:41:00 +1200 Started looking into health insurance options for employees this week and honestly didn’t realize how all over the place pricing is.
Feels like every quote starts reasonable then turns into a whole different number once you dig into it.

]]> 23 0533f6e1586729acaf4739c1c1d186dd Miles posted an update in the group Troubleshooting & Repairs: Anybody else feel like customers think HVAC companies […] https://hvachub.co/news-feed/p/7037/ Mon, 11 May 2026 21:48:00 +1200 Anybody else feel like customers think HVAC companies just randomly started charging more overnight 😅
Meanwhile equipment prices, parts, materials, refrigerant, trucks, insurance… everything keeps going up every year.
Feels like a lot of people see the final invoice but never see how much the actual cost of doing business has changed the last… Read more

]]> 23 6d4969da04584d417a1a83525db8e0b1 Cameron posted an update in the group HVAC Installation Best Practices: Hey, https://hvachub.co/news-feed/p/7030/ Mon, 11 May 2026 17:48:00 +1200 Hey,

]]> 22 06d6a828d1d447b6cdb6593ff78c3935 HVAC Community Hub posted a new post. https://hvachub.co/?p=4010 Mon, 11 May 2026 12:44:47 +1200
HVAC Website Design: Win More Customers Online in 2026

Your HVAC website design is costing you jobs every single day — and most owners do not even know it. Right now, a homeowner in…

]]> 28919de37ad4b07c834b62342cb2e13f Elsa joined the group Troubleshooting & Repairs https://hvachub.co/news-feed/p/7006/ Fri, 08 May 2026 18:55:07 +1200 0 28919de37ad4b07c834b62342cb2e13f Elsa joined the group HVAC Installation Best Practices https://hvachub.co/news-feed/p/7005/ Fri, 08 May 2026 18:55:07 +1200 0