HVAC Community Hub | Site-Wide Activity

William posted an update in the group Troubleshooting & Repairs: .

Sun, 11 Oct 2026 20:25:00 +1300

Ryan posted an update in the group Troubleshooting & Repairs: Genuine question no judgment. How many of you guys […]

Sat, 10 Oct 2026 07:44:00 +1300

Genuine question no judgment. How many of you guys actually pull permits on residential changeouts every single time. Be honest.

Grayson posted an update in the group HVAC Installation Best Practices: Customer just asked me if I could install the outdoor […]

Fri, 09 Oct 2026 21:17:00 +1300

Customer just asked me if I could install the outdoor unit inside her garage because she doesn’t like how it looks in her yard. I said no. She asked why not. Spent the next 10 minutes explaining what a condenser does and why it needs to be outside and she said “well can you at least paint it to match the house” and I just stood there for a… Read more

HVAC Community Hub posted a new post.

Fri, 09 Oct 2026 09:29:55 +1300

HVAC Email Marketing: Turn Leads Into Jobs in 2026

HVAC email marketing is one of the highest-return growth strategies available to any HVAC business owner in 2026 — yet most HVAC companies either ignore…

Logan posted an update in the group Troubleshooting & Repairs: Anyone else notice customers recording you while you […]

Thu, 08 Oct 2026 10:58:00 +1300

Anyone else notice customers recording you while you work now? Third time this month someone has had their phone out filming me while I’m diagnosing their system. Today’s lady had it propped up on the windowsill pointed right at the condenser while I was checking the charge. Didn’t say anything about it, didn’t ask, just set it there recording.… Read more

Dean posted an update in the group HVAC Installation Best Practices: Walked into this house and it hit me like opening an […]

Tue, 06 Oct 2026 22:41:00 +1300

Walked into this house and it hit me like opening an oven door. 97 degrees inside. Customer has been living like this for 4 days because she didn’t want to “bother anyone on the weekend.” She’s got box fans in every hallway, a bedsheet over the windows, and ice cubes in the dog’s water bowl. This woman was surviving not living. System was set… Read more

Clifford posted an update in the group Troubleshooting & Repairs: 3 cancellations before 9am. Drove to the first one and […]

Mon, 05 Oct 2026 20:05:00 +1300

3 cancellations before 9am. Drove to the first one and they weren’t home. Second one texted me while I was in their driveway saying they “figured it out themselves.” Third one said her husband already fixed it over the weekend but forgot to call and cancel. I blocked out my entire morning for these three and now I’m sitting in a gas… Read more

HVAC Community Hub posted a new post.

Sat, 03 Oct 2026 21:42:00 +1300

HVAC Social Media Marketing: How to Grow Your Business Without Paid Ads in 2026

HVAC social media marketing is one of the most underused growth tools available to HVAC business owners in 2026. Most HVAC businesses rely entirely on…

Zachary posted an update in the group HVAC Installation Best Practices: It's right in the basement, easy access.

Sat, 03 Oct 2026 20:19:00 +1300

It’s right in the basement, easy access.

Emiliano posted an update in the group Troubleshooting & Repairs: Got here 15 minutes before they open and I'm still 9th […]

Sat, 03 Oct 2026 08:03:00 +1300

Got here 15 minutes before they open and I’m still 9th in line. Every tech in the county had the same idea this morning apparently.

Pietro posted an update in the group Troubleshooting & Repairs: AI is changing how HVAC companies run Google Ads. Would […]

Wed, 30 Sep 2026 00:46:00 +1300

AI is changing how HVAC companies run Google Ads.
Would you trust it with your ad budget?

Oliver posted an update in the group Troubleshooting & Repairs: Hi

Tue, 29 Sep 2026 05:42:00 +1300

Jesse joined the group Troubleshooting & Repairs

Mon, 28 Sep 2026 18:47:25 +1300

Jesse joined the group HVAC Installation Best Practices

Mon, 28 Sep 2026 18:47:25 +1300

Jesse became a registered member

Mon, 28 Sep 2026 18:47:24 +1300

Ron joined the group Troubleshooting & Repairs

Mon, 28 Sep 2026 01:37:57 +1300

Ron joined the group HVAC Installation Best Practices

Mon, 28 Sep 2026 01:37:57 +1300

Ron became a registered member

Mon, 28 Sep 2026 01:37:56 +1300

Callum posted an update in the group Troubleshooting & Repairs: Anyone else having issues with HCP today? When I try to […]

Sun, 27 Sep 2026 22:42:00 +1300

Anyone else having issues with HCP today? When I try to make a second option on an estimate it keeps sending me back to the first one and I can’t type anything. Been like this all day, support hasn’t fixed it yet.

Gavin posted an update in the group Troubleshooting & Repairs: Does your insurance company hit you with an audit every […]

Sun, 27 Sep 2026 03:36:00 +1300

Does your insurance company hit you with an audit every year too? Mine just sent over another one and I’m already annoyed 😂

Wade posted an update in the group HVAC Installation Best Practices: Showed up to a service call 20 minutes ago and I'm […]

Sat, 26 Sep 2026 22:08:00 +1200

Showed up to a service call 20 minutes ago and I’m still sitting in my truck because there’s a dog in the backyard that has decided I’m not getting anywhere near the condenser today. Customer isn’t answering the door or her phone. Dispatch says she confirmed the appointment this morning. The dog does not care about the appointment.

Salvatore posted an update in the group Troubleshooting & Repairs: 45 minutes at the counter waiting for one contactor. […]

Thu, 24 Sep 2026 21:31:00 +1200

45 minutes at the counter waiting for one contactor. One. The guy behind the counter has walked to the back three times, climbed a ladder twice, and is now on the phone with another branch trying to figure out if they have it in stock. Customer has been sitting at home with no AC this whole time and I’m standing here watching two other techs… Read more

shawn joined the group Troubleshooting & Repairs

Thu, 24 Sep 2026 20:09:50 +1200

shawn joined the group HVAC Installation Best Practices

Thu, 24 Sep 2026 20:09:50 +1200

shawn became a registered member

Thu, 24 Sep 2026 20:09:49 +1200

Francesco posted an update in the group HVAC Installation Best Practices: After hours emergency call, customer said the unit […]

Tue, 22 Sep 2026 21:08:00 +1200

After hours emergency call, customer said the unit keeps shutting off. Walked around the side of the house in the dark and found this. Asked him why there’s a towel on top of his condenser held down with bricks and he said his neighbor told him it keeps the rain out and protects the unit. It’s been like this all summer. All summer. The system… Read more

Charles posted an update in the group HVAC Installation Best Practices: Got a 1-star Google review overnight from a customer […]

Mon, 21 Sep 2026 19:12:00 +1200

Got a 1-star Google review overnight from a customer I’ve never heard of and have zero record of in my system. Different city. Different state. Pretty sure they reviewed the wrong company. Google won’t let me remove it and their support chat told me to “respond professionally and the review will speak for itself.” My overall rating just… Read more

Fiwfan.app joined the group Troubleshooting & Repairs

Mon, 21 Sep 2026 06:49:48 +1200

Fiwfan.app joined the group HVAC Installation Best Practices

Mon, 21 Sep 2026 06:49:48 +1200

Fiwfan.app became a registered member

Mon, 21 Sep 2026 06:48:42 +1200

Liam posted an update in the group Troubleshooting & Repairs: Flat rate is a scam and I'll die on this hill. Charging […]

Sat, 19 Sep 2026 23:53:00 +1200

Flat rate is a scam and I’ll die on this hill. Charging a customer $450 to swap a capacitor that costs $12 and takes 8 minutes is not “selling value” it’s robbery with a clipboard. I do T&M and I sleep fine at night.

Aiden posted an update in the group HVAC Installation Best Practices: Been going back and forth on this for about 6 months now […]

Fri, 18 Sep 2026 18:39:00 +1200

Been going back and forth on this for about 6 months now and I can’t sleep tonight so figured I’d just ask. I’m 31, been working for the same company since I was 22. Started as a helper, worked my way up to lead service tech, I run their biggest accounts and handle most of their commercial work. Owner is a good guy and he’s treated me well but… Read more

Robert posted an update in the group HVAC Installation Best Practices: Got a call from a customer I quoted last week for […]

Fri, 18 Sep 2026 09:38:00 +1200

Got a call from a customer I quoted last week for a condenser replacement. She said another company came in at $2800 less than me. Asked if I could match it. I said no. She asked why. I told her because I know what it costs to do this job correctly and if someone is $2800 lower than me either they’re cutting corners on the install or… Read more

Jordan posted an update in the group HVAC Installation Best Practices: Customer asked me why her electric bill doubled this summer.

Fri, 18 Sep 2026 04:34:00 +1200

Customer asked me why her electric bill doubled this summer.

Mathew posted an update in the group HVAC Installation Best Practices: Just passed my EPA 608 Universal yesterday. 3 months […]

Sat, 12 Sep 2026 19:16:00 +1200

Just passed my EPA 608 Universal yesterday. 3 months into the trade. What tools should I actually spend money on first vs what can wait? Don’t want to blow my whole check at the supply house but I also don’t want to show up looking like I borrowed everything from my dad’s garage. Which I did. For the first 3 months.

Andrea posted an update in the group Troubleshooting & Repairs: Just got off the phone with a customer who wants me to […]

Sat, 12 Sep 2026 09:06:00 +1200

Just got off the phone with a customer who wants me to come back and “fix” a system I installed 3 weeks ago. Her complaint? The vents make a whooshing sound when the system turns on. That’s airflow ma’am. That is literally the sound of your brand new system working correctly. Spent 20 minutes on the phone trying to explain that air moving… Read more

Leonard posted an update in the group Troubleshooting & Repairs: Tell me how I'm supposed to get a new air handler […]

Fri, 11 Sep 2026 21:10:00 +1200

Tell me how I’m supposed to get a new air handler through this. That’s a 3 ton unit sitting up there and the access hatch is maybe 18×18. Who installed the original unit before the drywall went up and thought yeah this’ll be fine forever right?

Pietro posted an update in the group Troubleshooting & Repairs: The smell when I cracked this thing open was […]

Fri, 11 Sep 2026 08:10:00 +1200

The smell when I cracked this thing open was unreal. Customer said the pump was running constantly but water was still backing up. Float was completely stuck from all the slime buildup and the impeller could barely spin. Vinegar and a toothbrush is how I’m spending my Friday night apparently.

Fabio posted an update in the group HVAC Installation Best Practices: What's everyones go-to recovery machine right now? […]

Fri, 11 Sep 2026 04:13:00 +1200

What’s everyones go-to recovery machine right now? Mine just died and I need to replace it today.

Logan posted an update in the group HVAC Installation Best Practices: Alright I'll say it. I don't think new techs should […]

Thu, 10 Sep 2026 23:11:00 +1200

Alright I’ll say it. I don’t think new techs should be touching refrigerant in their first year. Not diagnostics, not charging, not recovery, none of it. I know that’s controversial but I’ve cleaned up too many messes from guys who were handed gauges before they understood airflow, electrical, or how to actually read what a system is telling… Read more

Rodensky joined the group Troubleshooting & Repairs

Thu, 10 Sep 2026 03:51:52 +1200

Rodensky joined the group HVAC Installation Best Practices

Thu, 10 Sep 2026 03:51:52 +1200

Rodensky became a registered member

Thu, 10 Sep 2026 03:51:51 +1200

Logan posted an update in the group Troubleshooting & Repairs: Furnace changeout in a house where the utility closet is […]

Wed, 09 Sep 2026 05:53:00 +1200

Furnace changeout in a house where the utility closet is at the end of a hallway barely wide enough for the unit to fit through. Had to bring the new one through the living room and stage it on a blanket because there was nowhere else to put it while I pulled the old one out. Getting the old one out of that closet was a whole job by itself,… Read more

HVAC Community Hub posted a new post.

Tue, 08 Sep 2026 20:02:07 +1200

HVAC No-Shows: How Missed Appointments Cost Your Business

A customer books an HVAC appointment, your team assigns a technician, and the schedule looks full. Then the technician arrives at the property and nobody…

Salvatore posted an update in the group Troubleshooting & Repairs: Genuine question for the group. How would you service […]

Fri, 04 Sep 2026 09:35:00 +1200

Genuine question for the group. How would you service this? Customer wants a maintenance done on their mini split and I’m standing in the walkway looking straight up at it mounted 12 feet high on the side of the house with no platform, no ladder access point, and a bracket that’s already pulling out of the siding. I told her I’d need to bring… Read more

Miles posted an update in the group Troubleshooting & Repairs: When the roof tells you the diagnosis before you even […]

Thu, 03 Sep 2026 22:29:00 +1200

When the roof tells you the diagnosis before you even open the panel. Didn’t need a leak detector today just followed the oil like a treasure map except the treasure is a bill nobody wants to pay.

Eric posted an update in the group Troubleshooting & Repairs: Got into the crawlspace today and I want to know who […]

Thu, 03 Sep 2026 01:30:00 +1200

Got into the crawlspace today and I want to know who decided that wire coat hangers were an acceptable way to support ductwork because I have some questions for that person. Every single run under this house is hanging from twisted up coat hangers and half of them have already cut through the outer jacket. There’s a belly between two of… Read more

Charles posted an update in the group HVAC Installation Best Practices: Sorry for the late update, promised I'd post this after […]

Wed, 02 Sep 2026 19:21:00 +1200

Sorry for the late update, promised I’d post this after the job was done and completely forgot until now. Took a little longer than planned because the existing whip was too short and I had to run back to the supply house for a new disconnect but other than that it went smooth. Pulled a vacuum to 340 microns, held solid, charged to spec and… Read more

Aiden posted an update in the group HVAC Installation Best Practices: Customer has been complaining about dust in the house […]

Wed, 02 Sep 2026 07:21:00 +1200

Customer has been complaining about dust in the house no matter how often she changes the filter and said it smells musty when the heat kicks on. Pulled the return grille off the floor to check the duct and there is no duct. Builder just framed the wall and used the cavity as the return. No liner, no sheet metal, nothing. Raw fiberglass… Read more