Cookie Policy

This Cookie Policy explains how HVAC Community Hub uses cookies and similar tracking technologies on our website and mobile app, and how you can manage your preferences.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website or use an app. They help improve performance, remember your preferences, and enhance overall experience.

2. Types of Cookies We Use

• Essential Cookies: Required for login, navigation, account access, and platform security.
• Functional Cookies: Remember your settings, such as language and display preferences.
• Analytics Cookies: Track usage patterns to help us improve performance and user experience.
• Performance Cookies: Monitor technical performance such as load times and feature usage.
• Marketing Cookies: Used only when applicable to measure promotions or personalize content.

3. Cookies Used in Community Features

Because HVAC Community Hub includes community and membership features, certain cookies help maintain platform functionality:

• Keeping you logged in securely.
• Enabling messaging, posting, activity feeds, and group interactions.
• Tracking course progress and learning activity.
• Saving feed and group preferences.

4. Third-Party Cookies

We partner with trusted third-party services that may place their own cookies:

• Payment processors (e.g., Stripe, PayPal).
• Analytics tools (e.g., Google Analytics).
• Marketing or conversion tools (e.g., Meta Pixel).
• Support, chat, or communication widgets.

These services follow their own privacy and cookie policies.

5. Google Analytics

We use Google Analytics to understand user behavior and improve our platform. Analytics cookies may track:

• Device and browser details
• Pages visited and interactions
• Anonymized IP address information

For EU/EEA users, Google Analytics is loaded only after you provide consent. The platform also supports Google’s Consent Mode requirements.

6. Meta (Facebook) Pixel

Some pages may use Meta Pixel to measure conversions or optimize promotions. Pixel cookies may track:

• Page views
• Interactions with promotions
• Anonymous conversion data

These are disabled for EU/EEA visitors unless consent is provided.

7. Cookies for EU/EEA Users (GDPR Compliance)

If you are located in the EU/EEA or UK, you may see a cookie consent banner. You can:

• Accept all cookies
• Reject non-essential cookies
• Customize cookie categories

Non-essential cookies (analytics, marketing) load only after consent is given.

8. Cookie Preferences & Consent Tool

You can update your cookie choices at any time using the cookie settings option provided by our cookie management tool. Your preferences will be stored for future visits.

9. Mobile App Analytics

Our mobile apps may collect anonymous device identifiers, crash logs, and usage analytics to improve performance and stability. This data does not personally identify you unless you are logged in.

10. How to Manage or Disable Cookies

You can manage cookies through your browser or device settings. Options include:

• Blocking all cookies
• Blocking third-party cookies
• Deleting cookies after each session
• Allowing specific cookie types only

Note: Disabling essential cookies may affect your ability to log in or use community features.

11. Data Collected Through Cookies

Depending on cookie type, we may collect:

• Device details
• Session identifiers
• User behavior on the platform
• Technical diagnostic data

12. Changes to This Cookie Policy

We may update this Cookie Policy to reflect new tools, improvements, or legal requirements. Continued use of the platform indicates acceptance of the updated policy.

This policy applies to HVACHub.co and the HVAC Community mobile applications operated by Vironika Agency.

Last updated: November 19, 2025