Last Updated: November 4, 2025
At HVAC Community Hub (“HVAC Hub”, “we”, “our”, “us”), we are committed to protecting your privacy and ensuring the security of your personal data.
This Privacy Policy explains how we collect, use, and safeguard your information when you use our website (https://hvachub.co) and our mobile applications (collectively referred to as the “Platform”).
By using our Platform, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you interact with our website or mobile app:
a. Account Information
- Name, email address, and password
- Optional information such as business name, profile photo, and location (city/country)
b. Usage Data
- Information about how you use our app or website, including pages visited, time spent, and actions taken
- Device information such as model, operating system, and browser type
c. App Permissions (Mobile App Only)
To provide certain features, our mobile app may request access to:
- Camera: For uploading or changing your profile photo, sharing images in activity feeds, groups, or private messages.
- Media/Files: To select and upload existing images or attachments within the app.
- Notifications: To alert you about messages, updates, or announcements.
You may deny these permissions anytime through your device settings. Some features may not function without them.
d. Payment Data
- When you purchase memberships or services, payment information is securely processed through trusted third-party providers (e.g., Stripe, PayPal).
- We do not store your credit card details on our servers.
2. How We Use Your Information
We use the information we collect to:
- Provide access to HVAC Hub features, including courses, groups, and community tools
- Process membership payments and manage your account
- Communicate important updates, offers, and announcements (you can opt out anytime)
- Analyze usage to improve our services and user experience
- Ensure security, prevent fraud, and comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal data.
We may share limited information only with:
- Service providers (e.g., hosting, analytics, payment processors) to support platform functionality
- Legal authorities if required by law or to protect our rights and safety
All third parties are required to keep your data secure and use it only for the purposes we specify.
4. Cookies and Tracking Technologies
We use cookies and similar technologies on our website to:
- Maintain session information
- Improve functionality and performance
- Understand usage patterns through analytics tools
You can manage or disable cookies in your browser settings.
5. Your Privacy Choices
You have the right to:
- Access, correct, or delete your personal data
- Withdraw consent for non-essential data collection
- Disable app permissions (camera, notifications, etc.) from your device settings
To exercise these rights, contact us at support@hvachub.co.
6. Data Security
We implement industry-standard measures to protect your personal information, including:
- SSL encryption for all data transmitted between your device and our servers
- Secure cloud storage
- Regular monitoring and security updates
Despite our efforts, no online platform is 100% secure, and we encourage users to protect their login credentials.
7. Children’s Privacy
HVAC Hub is not intended for users under 16 years of age.
We do not knowingly collect personal data from minors.
If you believe a child has provided us with personal information, please contact us to remove it.
8. Changes to This Policy
We may update this Privacy Policy periodically.
All changes will be posted on this page with an updated “Last Updated” date.
Significant updates may also be communicated via email or in-app notifications.
9. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact:
📧 support@hvachub.co
🌐 https://hvachub.co