ย ๐Ÿ“š HVAC CRM Playbook: From Lead Capture to Customer Loyalty

Nathan · July 9, 2025
HVAC CRM Mastery โ€” Course Overview
PRO COURSE โ€ข HVAC

HVAC CRM Mastery

Build a complete CRM-driven operations engine โ€” from lead capture to scheduling to followโ€‘ups โ€” without getting overwhelmed by software.

Course Snapshot

CRM Setup โ€ข Automations โ€ข Scheduling โ€ข Sales โ€ข Reporting
FasterSpeed-to-lead
HigherClose Rate
RepeatCustomer Value

What You’ll Master

A complete CRM framework designed for HVAC sales, service, operations, and longโ€‘term customer retention.

Master CRM Foundations
Understand how CRM fits into HVAC operations and growth.
Automate Follow-Ups
Set up pipelines, stages, reminders, and workflows.
Organize Customer Data
Centralize leads, quotes, jobs, and communication.
Boost Sales & Retention
Use CRM tools to win more jobs and bring customers back.

What This CRM System Will Do For Your Business

A complete operational engine designed to eliminate chaos and grow your HVAC business โ€” outcomes first, software second.

Never lose a lead again
Instant capture from calls, forms, chat and text so every opportunity is tracked.
Every job perfectly tracked
Quote โ†’ schedule โ†’ dispatch โ†’ invoice โ€” every step recorded and auditable.
Automated follow-ups that convert
Estimate reminders, review requests, membership renewals โ€” set once, run forever.
Fix slow lead response
Speed-to-lead workflows and assignment rules that get techs and CSRs to respond fast.
Full revenue visibility
Know which channels and offers drive the most profitable jobs.
Turn CRM into your sales manager
Automated nudges, priority queues, and clear next steps for every lead.
Predictable recurring revenue
Memberships, maintenance plans, and scheduled reminders that increase LTV.
Team accountability & clarity
Activity logs, time-stamped notes, and performance dashboards.
Run on systems, not memory
SOP-ready templates and workflows so your operations scale without chaos.
Instructor
Course Lead โ€” HVAC Growth Coach
15+ years scaling service businesses. Exโ€‘Agency strategist for HVAC brands.

Ready to Transform Your HVAC Operations?

Join HVAC Community Hub today โ€” immediate access to lessons, templates and implementation support.

Enroll Now!

About Instructor

Nathan

Iโ€™ve been working in the HVAC industry for over 15 years, and during that time, Iโ€™ve handled everything from residential service calls to large-scale commercial installations. Iโ€™ve been in the trenches, faced the toughest challenges, and learned what really works out there in the field.

8 Courses

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Course Includes

  • 11 Lessons